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Cashier/Counter
Responsibilities
- Greet and acknowledge every Guest with a friendly smile
- Answer phones and respond to Guest inquiries in a polite and professional fashion
- Take orders at the counter and enter orders in the POS system
- Guide Guests through menus while demonstrating thorough knowledge of food, beverages and ingredients
- Deliver orders perfectly and in a timely manner
- Manage the register, including credit card, cash and gift card transactions
- Thank Guests for their visit and invite them back
- Maintain clean and orderly service areas and complete side work duties
- Assist with duties in other areas of the restaurant to ensure Guest satisfaction
- Remain busy during slow times by cleaning, restocking and organizing
- Balance cash register at the start and close of each shift
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Executive Chef
Position Summary
The Executive Chef is a high-level managerial position. This position requires considerable training and experience within the restaurant culinary management field. Being an Executive Chef requires the ability to use independent judgment on a regular basis regarding operational and personnel issues. The Executive Chef and GM work together professionally as a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality food and great service while maintaining budgeted financial guidelines.
The Executive Chef is responsible for managing and operating the restaurant kitchen, known as the Heart of the House (HOH). This position is a “hands-on, multi-tasking” position, which requires working on the line during high volume and holiday periods as well as when training and developing employees. This position is responsible for food and labor costs within budgeted guidelines, in addition to following outlined administrative policies relating to Heart of the House operations. On a daily basis, the Executive Chef’s focus is 75% operations and 25% administrative duties. The Executive Chef is responsible for ensuring the delivery of high food quality, a trained Heart of the House Team and maintaining cost controls. Extensive operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards.
Job Responsibilities
- Creative menu design supporting the concept
- Special event and holiday menus
- The ability to use local and seasonal items
- Creating items that meet our budgeted cost goals
- Update and cost menu items on a quarterly basis
- Keep pace with consumer trends/demands
- Complete 2-3 menu changes per year on average
Profit & Loss Control Based on Established Budgets
- Budgeting
- Cost controls
- Food cost % and kitchen labor %
- Accurate tracking of all purchased items
- Review and code invoices
- Establish and maintain proper inventory levels
- Update food inventory costing on monthly basis
- Order product to cover flow of business without excessive purchasing
- Maintain system for accurate inventory counting
- Provide accurate and updated inventories to General Manager at period’s end
- Utilize company established policies, procedures and forms
Food Handling
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- The facility is maintained to the highest level of cleanliness
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
Payroll
- Follow company established procedures for tracking and processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain payroll expenses within budgeted guidelines
- Maintain accurate and up to date employee files
- Maintain proper staffing levels at all times to avoid or reduce overtime expenses
- Make hiring recommendations for HOH positions to unit General Manager
Safety
- Maintain a safety first culture in the Heart of House
- Document Guests and Employee Injury and Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes, chemical hazard communication)
- Responsible for overall cleanliness of the kitchen
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to G.M.
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for Sous Chefs and hourly HOH team
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH
Communication
- Conduct weekly Chef Team meetings
- Keep both HOH and FOH updated on recipe and food preparation changes
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
- Participate in weekly management team meetings
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Culinary degree, AA or BA degree a plus
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe Certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you are able to stand, walk, lift, twist and bend for up to 10 hours a day and have the ability to lift up to 50 lbs.
Shift(s):
- AM/PM Shift
- Full-Time
Pay Type:
Salary
Pay: $85,000.00 – $105,000.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Expeditor/Food Runner
Responsibilities
- Ensure an efficient flow of orders coming from the kitchen
- Read tickets and ensure orders are being prepared with the correct priority
- Check dishes before delivery for accuracy, temperature and presentation
- Assist in the final preparation, assembly or garnish of dishes
- Greet and acknowledge every Guest with a friendly smile
- Deliver food in timely manner while providing friendly and attentive service
- Announce each menu item as you’re serving the Guest
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Support other tasks as needed (ex: clearing dishes, stocking, garnish prep, etc.)
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
Skills:
- Open Table knowledge an advantage
- Able to lift 15-30 lbs.
Shift(s):
- PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Host/Hostess
Responsibilities
- Make sure all menus are wiped down, free of spots or stains and complete
- Make sure entry and doors are clean, free of debris and inviting
- Check with Manager to assure there are no large parties or private parties you need to know about
- Review seating chart and organize reservations (planning is everything when running an effective host stand)
- Ensure dining room is set to restaurant standards
- Check with the kitchen and service staff to ensure they are ready to accept Guests
- Answer phones and assist callers with reservations and any other requested information.
- Greet and acknowledge every Guest with a friendly smile, escort them to their table and present menus
- Communicate with servers when Guests have been seated in their station
- Make sure server is aware they have been sat
- Manage restaurant waiting list to accurately set Guest expectations while maintain an even flow across server stations
- Say good-bye to all Guests. Check to make sure everything was wonderful. If there was any kind of problem quickly get a Manager
- The host or hostess is the first impression the Guest receives when they come to our restaurant, and they are also the last. We want it to be a memorable impression.
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Open Table knowledge an advantage
- Able to lift 15-30 lbs.
- Able to climb stairs while carrying 15-30 lbs.
Shift(s):
- PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile and introduce yourself
- Offer beverage, wine and cocktail recommendations
- Check identification to verify Guests are of legal drinking age
- Maintain up-to-date knowledge of all menu items and daily specials
- Be aware of allergy information on menu items
- Make food and beverage recommendations and answer all related inquiries
- Take beverage and food orders and enter orders in the POS system
- Communicate regularly with Guests and anticipate needs (refill drinks, clear plates, etc.)
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Keep service stations stocked and prepared to ensure an efficient service
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Numeracy and cash handling skills
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- Part-Time
Experience Level: 1 – 2 years
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Cocktail Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile
- Check identification to verify Guests are of legal drinking age
- Provide drink and food recommendations and answer all related inquiries
- Maintain up-to-date knowledge of all menu items and daily specials
- Take beverage and food orders and enter orders in the POS system
- Deliver drinks and food in timely manner while providing friendly and attentive service
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Clear, wipe down and reset tables for next Guest
- Work with the bar staff to ensure work areas are stocked with glasses and garnishments are replenished throughout the shift
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Working knowledge of spirits, beer and wine including brand names and garnishes
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Host/Hostess
Responsibilities
- Make sure all menus are wiped down, free of spots or stains and complete
- Make sure entry and doors are clean, free of debris and inviting
- Check with Manager to assure there are no large parties or private parties you need to know about
- Review seating chart and organize reservations (planning is everything when running an effective host stand)
- Ensure dining room is set to restaurant standards
- Check with the kitchen and service staff to ensure they are ready to accept Guests
- Answer phones and assist callers with reservations and any other requested information.
- Greet and acknowledge every Guest with a friendly smile, escort them to their table and present menus
- Communicate with servers when Guests have been seated in their station
- Make sure server is aware they have been sat
- Manage restaurant waiting list to accurately set Guest expectations while maintain an even flow across server stations
- Say good-bye to all Guests. Check to make sure everything was wonderful. If there was any kind of problem quickly get a Manager
- The host or hostess is the first impression the Guest receives when they come to our restaurant, and they are also the last. We want it to be a memorable impression.
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $16.00 – $17.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bar Back
Responsibilities
- Stock ice for all drink wells
- Stock glassware
- Stock juice, liquor, beer and wine
- Cut and stock fruit and garnishes for drinks
- Change out kegs
- Wipe down bar tops, counters and tables
- Collect dirty glassware and dishes
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Working knowledge of bar equipment
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Houseman
Responsibilities
- Maintain cleanliness and organization of any banquet rooms, hallways, storage and service areas
- Inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations
- Set up banquet rooms per the specifications of a banquet event orders and then reset the room to its original state after the event concludes
- Set up platforms, dance floors, projectors, screens, podiums, easels, banquet props, etc. as needed
- During events assist servers, transporting of tables and equipment set up
- Help transport food, beverages, decorations and equipment to an off-premise event location
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Pastry Chef
Responsibilities
- Create and develop dessert recipes and menus to complement the restaurant’s cuisine
- Creating items that meet our budgeted cost goals
- Keep pace with consumer trends/demands
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Establish and maintain proper inventory levels
- Order product to cover flow of business without excessive purchasing
- Handle, store and rotate all bakery products to maintain freshness
- Track and report bakery waste
- Provide proper and detailed training for hourly personnel
- Maintain proper staffing levels at all times
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- Full-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $16.85 – $19.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Security
Responsibilities
- Primary responsibility is to provide access control and screen those entering
- Greet and acknowledge every Guest with a friendly smile at the front door and ensure each patron is of legal age to enter the establishment. You may on occasion collect a cover charge.
- Prevent admittance to those that are obviously intoxicated
- Ensure Guest count doesn’t exceed capacity
- Ensure overall Employee and Guest safety
- Monitor the establishment and report or quickly remove hazards (ex: blocked exits, slippery floor, broken glass etc.)
- Monitor the crowd to ensure everyone behaves to set conduct limits and fairly enforce those rules
- Circulate throughout the establishment, be highly visible and be able to recognize negative behavior and determine what to do quickly before a situation gets out of hand
- Knowledge and ability to identify signs of intoxication
- Ability to be personable and friendly to change behavior without being threatening and intimidating
- Physical ability to break up fights and eject patrons per company standards from the establishment or restrain them until police can arrive
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Weekends, holidays and evenings required
- Minimum age requirement of 21 years
Skills:
- Guard Card required
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.00 – $19.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Executive Chef
Position Summary
The Executive Chef is a high-level managerial position. This position requires considerable training and experience within the restaurant culinary management field. Being an Executive Chef requires the ability to use independent judgment on a regular basis regarding operational and personnel issues. The Executive Chef and GM work together professionally as a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality food and great service while maintaining budgeted financial guidelines.
The Executive Chef is responsible for managing and operating the restaurant kitchen, known as the Heart of the House (HOH). This position is a “hands-on, multi-tasking” position, which requires working on the line during high volume and holiday periods as well as when training and developing employees. This position is responsible for food and labor costs within budgeted guidelines, in addition to following outlined administrative policies relating to Heart of the House operations. On a daily basis, the Executive Chef’s focus is 75% operations and 25% administrative duties. The Executive Chef is responsible for ensuring the delivery of high food quality, a trained Heart of the House Team and maintaining cost controls. Extensive operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards.
Job Responsibilities
- Creative menu design supporting the concept
- Special event and holiday menus
- The ability to use local and seasonal items
- Creating items that meet our budgeted cost goals
- Update and cost menu items on a quarterly basis
- Keep pace with consumer trends/demands
- Complete 2-3 menu changes per year on average
Profit & Loss Control Based on Established Budgets
- Budgeting
- Cost controls
- Food cost % and kitchen labor %
- Accurate tracking of all purchased items
- Review and code invoices
- Establish and maintain proper inventory levels
- Update food inventory costing on monthly basis
- Order product to cover flow of business without excessive purchasing
- Maintain system for accurate inventory counting
- Provide accurate and updated inventories to General Manager at period’s end
- Utilize company established policies, procedures and forms
Food Handling
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- The facility is maintained to the highest level of cleanliness
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
Payroll
- Follow company established procedures for tracking and processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain payroll expenses within budgeted guidelines
- Maintain accurate and up to date employee files
- Maintain proper staffing levels at all times to avoid or reduce overtime expenses
- Make hiring recommendations for HOH positions to unit General Manager
Safety
- Maintain a safety first culture in the Heart of House
- Document Guests and Employee Injury and Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes, chemical hazard communication)
- Responsible for overall cleanliness of the kitchen
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to G.M.
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for Sous Chefs and hourly HOH team
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH
Communication
- Conduct weekly Chef Team meetings
- Keep both HOH and FOH updated on recipe and food preparation changes
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
- Participate in weekly management team meetings
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Culinary degree, AA or BA degree a plus
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe Certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you are able to stand, walk, lift, twist and bend for up to 10 hours a day and have the ability to lift up to 50 lbs.
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bar Back
Responsibilities
- Stock ice for all drink wells
- Stock glassware
- Stock juice, liquor, beer and wine
- Cut and stock fruit and garnishes for drinks
- Change out kegs
- Wipe down bar tops, counters and tables
- Collect dirty glassware and dishes
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Pay Type:
Salary
Pay: $66,560.00 – $99,000.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Expeditor/Food Runner
Responsibilities
- Ensure an efficient flow of orders coming from the kitchen
- Read tickets and ensure orders are being prepared with the correct priority
- Check dishes before delivery for accuracy, temperature and presentation
- Assist in the final preparation, assembly or garnish of dishes
- Greet and acknowledge every Guest with a friendly smile
- Deliver food in timely manner while providing friendly and attentive service
- Announce each menu item as you’re serving the Guest
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Support other tasks as needed (ex: clearing dishes, stocking, garnish prep, etc.)
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
- Able to climb stairs while carrying 15-30 lbs.
Shift(s):
- AM Shift
- Full-Time
Experience Level: 6 months – 1 year
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Prep Cook
Responsibilities
- Clean and stock prep area to ensure an efficient service
- Receive deliveries and store product
- Prepare ingredients for dishes offered on the menu according to recipe specifications and within normal production times
- Wash, chop, grate and slice vegetables to go in various dishes
- Cut and slice meats to the appropriate portion size
- Undertake basic cooking duties such as reducing sauces and parboiling food as assigned
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Label, stock and organize all ingredients on shelves
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 6 months – 1 year
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Line Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 1 – 2 years
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile and introduce yourself
- Offer beverage, wine and cocktail recommendations
- Check identification to verify Guests are of legal drinking age
- Maintain up-to-date knowledge of all menu items and daily specials
- Be aware of allergy information on menu items
- Make food and beverage recommendations and answer all related inquiries
- Take beverage and food orders and enter orders in the POS system
- Communicate regularly with Guests and anticipate needs (refill drinks, clear plates, etc.)
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Keep service stations stocked and prepared to ensure an efficient service
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Open Table knowledge an advantage
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
- Able to climb stairs while carrying 15-30 lbs.
Shift(s):
- AM Shift
- Part-Time
Experience Level: 1 – 2 years
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bartender
Responsibilities
- Greet Guests and present beverage and food menus
- Provide drink and food recommendations and answer all related inquiries
- Check identification to verify Guests are of legal drinking age
- Take orders from serving staff and directly from Guests
- Prepare and serve alcoholic and non-alcoholic drinks in accordance with recipes
- Deliver drinks and food in timely manner while providing friendly and attentive service
- Cut fruit and garnishes for drinks in accordance with recipes
- Stock bar and ensure cleanliness behind the bar and lounge area at all times
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit problems related to Guests’ excessive drinking by following established procedures
- Prepare Guest checks and process payments using the POS system
- Balance cash register at the start and close of each shift
- Arrange glasses and bar equipment into attractive and functional displays
- Monitor inventory
- Order and restock bar inventory
- Switch out kegs when needed
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Must be dependable and timely
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
Skills:
- Numeracy and cash handling skills
- Open Table knowledge an advantage
- Able to lift 15-30 lbs.
Shift(s):
- PM Shift
- Full-Time
Experience Level: 6 months – 1 year
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Host/Hostess
Responsibilities
- Make sure all menus are wiped down, free of spots or stains and complete
- Make sure entry and doors are clean, free of debris and inviting
- Check with Manager to assure there are no large parties or private parties you need to know about
- Review seating chart and organize reservations (planning is everything when running an effective host stand)
- Ensure dining room is set to restaurant standards
- Check with the kitchen and service staff to ensure they are ready to accept Guests
- Answer phones and assist callers with reservations and any other requested information.
- Greet and acknowledge every Guest with a friendly smile, escort them to their table and present menus
- Communicate with servers when Guests have been seated in their station
- Make sure server is aware they have been sat
- Manage restaurant waiting list to accurately set Guest expectations while maintain an even flow across server stations
- Say good-bye to all Guests. Check to make sure everything was wonderful. If there was any kind of problem quickly get a Manager
- The host or hostess is the first impression the Guest receives when they come to our restaurant, and they are also the last. We want it to be a memorable impression.
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Weekends, holidays and evenings required
Skills:
- Open Table knowledge an advantage
- Able to lift 15-30 lbs.
Shift(s):
- Part-Time
Experience Level: 6 months – 1 year
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Cocktail Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile
- Check identification to verify Guests are of legal drinking age
- Provide drink and food recommendations and answer all related inquiries
- Maintain up-to-date knowledge of all menu items and daily specials
- Take beverage and food orders and enter orders in the POS system
- Deliver drinks and food in timely manner while providing friendly and attentive service
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Clear, wipe down and reset tables for next Guest
- Work with the bar staff to ensure work areas are stocked with glasses and garnishments are replenished throughout the shift
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Working knowledge of spirits, beer and wine including brand names and garnishes
Skills:
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Houseman
Responsibilities
- Maintain cleanliness and organization of any banquet rooms, hallways, storage and service areas
- Inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations
- Set up banquet rooms per the specifications of a banquet event orders and then reset the room to its original state after the event concludes
- Set up platforms, dance floors, projectors, screens, podiums, easels, banquet props, etc. as needed
- During events assist servers, transporting of tables and equipment set up
- Help transport food, beverages, decorations and equipment to an off-premise event location
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Banquet Server
Responsibilities:
- Setup event space, buffets, food and beverage stations as set by the event BEO and company standards
- Assist with food and table preparations for the event including linens, place settings, polished silverware, glassware, etc.
- Greet and assist Guests upon arrival providing assistance with seating and beverage service
- Replenish buffets and food stations efficiently and in a timely manner
- Have knowledge of the plated dinners and adequately present to Guests with synchronized service
- Provide exceptional service, check-in regularly and respond promptly to Guests by anticipating needs such as refilling drinks, clearing plates, etc.
- Communicate with banquet supervisor as well as other servers and event organizers
- Clean up venue after event ends and assist with inventory, food storage and other closeout tasks
- Comply with sanitation regulations and safety standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bartender
Responsibilities
- Greet Guests and present beverage and food menus
- Provide drink and food recommendations and answer all related inquiries
- Check identification to verify Guests are of legal drinking age
- Take orders from serving staff and directly from Guests
- Prepare and serve alcoholic and non-alcoholic drinks in accordance with recipes
- Deliver drinks and food in timely manner while providing friendly and attentive service
- Cut fruit and garnishes for drinks in accordance with recipes
- Stock bar and ensure cleanliness behind the bar and lounge area at all times
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit problems related to Guests’ excessive drinking by following established procedures
- Prepare Guest checks and process payments using the POS system
- Balance cash register at the start and close of each shift
- Arrange glasses and bar equipment into attractive and functional displays
- Monitor inventory
- Order and restock bar inventory
- Switch out kegs when needed
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
Experience Level: 2+ years
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Prep Cook
Responsibilities
- Clean and stock prep area to ensure an efficient service
- Receive deliveries and store product
- Prepare ingredients for dishes offered on the menu according to recipe specifications and within normal production times
- Wash, chop, grate and slice vegetables to go in various dishes
- Cut and slice meats to the appropriate portion size
- Undertake basic cooking duties such as reducing sauces and parboiling food as assigned
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Label, stock and organize all ingredients on shelves
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- Part-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Sous Chef
Position Summary
The Sous Chef reports directly to the Executive Chef. This individual must be familiar with the kitchen’s operations so they can fill in for the Executive Chef when needed and assist in resolving any problems that may arise on the job. A Sous Chef must possess the ability to quickly and authoritatively delegate job tasks to the Heart of the House staff. They must also be able to draw upon their experience to cover roles when needed and to effectively coach the HOH staff.
The Sous Chef is responsible for planning and directing food preparation in the kitchen. This will involve supervising the entire HOH staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice. The Sous Chef may also need to effectively discipline underperforming staff members, as well as provide incentives for staff members to go above and beyond the expectations of the Chef Team.
The Sous Chef may also be responsible for menu development, ordering, inventory, processing invoices, scheduling and human resource issues. A large portion of a sous chef’s duties are technical and they are very involved in daily production.
Job Responsibilities
- Stations are set up on time with quantities reflecting projected volume
- Prep is directed by the Chef on duty to assure maximum productivity and to avoid waste
- Breaks are taken at set times assigned by the Chef on duty to avoid penalties and to maximize productivity
- Employees notify Executive Chef or Sous Chef when they leave the line for break, bathroom, or any other circumstances
Daily Station/Line Checks – Prior to each meal period
- Sanitizer in all stations
- Check rotation of product
- Smell, look and taste all food items
- Consistency in prepared items (sauce, salsas, mixes, etc.)
- Verify portion size (spot check with scale)
- Quantity is determined by the daily PMIX
- Confirm stations are set and ready for service per PMIX
Food Handling
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
Safety
- Maintain a safety-first culture in the Heart of House
- Document Guests and Employee Injury & Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes and chemical hazard communication)
- Responsible for overall cleanliness of the kitchen
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to Executive Chef
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for hourly HOH Team
- Document staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
Communication
- Provide information necessary for employees to perform their job consistently and efficiently
- Daily Specials – explain portions, cooking methods, and presentation
- Ensure items are prepared for each station to reflect forecasted sales
- Feedback on daily service outlining execution and speed of service
- Evaluate HOH employees’ technique and pass along to the Executive Chef
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Culinary degree, AA or BA degree a plus
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe Certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires the ability to stand, walk, lift, twist and bend for up to 10 hours a day and lift 50 lbs.
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Serve Safe Certification required
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Full-Time
Experience Level: 3+ years
Pay Type:
Hourly
Pay: $23.00 – $26.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Kitchen Manager
Position Summary
Job Responsibilities
- This is a leadership position responsible for the development and operation of their team to support one of the most critical factors in our success, food quality
- A thorough knowledge of our recipes and food preparation procedures in order to effectively manage the standards with team members.
- Prep is directed to ensure maximum productivity and to avoid waste
- Manage food quality standards by consistently monitoring the temperature of hot food as well as ensuring that our cold food is stored according to standards
- Ensure a sense of urgency from all kitchen team members at all times
- Manage team member schedules, breaks and meal periods to avoid penalties and to maximize productivity
- Ensure cleanliness and safety on a daily basis
- Monitor and manage food waste on a shift by shift basis
- Manage food and stock deliveries for accuracy to invoices/inventory, safe handling of received products and notifying vendors of rejected/misdelivered items
- Sanitizer in all stations
- Check rotation of product and manage proper storage procedure
- Look at, smell and taste all food items
- Consistency in prepared items (sauce, salsas, mixes, etc.)
- Verify portion size (spot check with scale)
- Confirm stations are set and ready for service per daily PMIX
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
- Maintain a safety-first culture in the Heart of House
- Document Guests and Employee Injury and Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes and chemical hazard communication)
- Provide oversight to the cleaning program
- Provide oversite to the safety program
- Responsible for making repair as needed to kitchen equipment or complete maintenance requests
- Responsible for overall condition of kitchen equipment, building and kitchen area of restaurant
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
- Provide proper and detailed training and cross-training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for hourly HOH Team
- Document staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
- Provide information necessary for employees to perform their job consistently and efficiently
- Daily Specials – explain portions, cooking methods, and presentation
- Ensure items are prepared for each station to reflect forecasted sales
- Feedback on daily service outlining execution and speed of service
- Evaluate HOH employees’ technique and pass along to the Executive Chef
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices a plus
- ServSafe certification
Physical Demands
Pay Type:
Hourly
Pay: $23.00 – $26.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile and introduce yourself
- Offer beverage, wine and cocktail recommendations
- Check identification to verify Guests are of legal drinking age
- Maintain up-to-date knowledge of all menu items and daily specials
- Be aware of allergy information on menu items
- Make food and beverage recommendations and answer all related inquiries
- Take beverage and food orders and enter orders in the POS system
- Communicate regularly with Guests and anticipate needs (refill drinks, clear plates, etc.)
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Keep service stations stocked and prepared to ensure an efficient service
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 2+ years
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Numeracy and cash handling skills
- Food Handlers card required
- Serve Safe Certification required
- Toast POS knowledge an advantage
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
- Able to climb stairs while carrying 15-30 lbs.
Shift(s):
- AM/PM Shift
- Full-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $21.00 – $25.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Food Handlers card required
- Serve Safe Certification required
- Toast POS knowledge an advantage
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
- Able to climb stairs while carrying 15-30 lbs.
Shift(s):
- AM/PM Shift
- Full-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $21.00 – $26.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bartender
Responsibilities
- Greet Guests and present beverage and food menus
- Provide drink and food recommendations and answer all related inquiries
- Check identification to verify Guests are of legal drinking age
- Take orders from serving staff and directly from Guests
- Prepare and serve alcoholic and non-alcoholic drinks in accordance with recipes
- Deliver drinks and food in timely manner while providing friendly and attentive service
- Cut fruit and garnishes for drinks in accordance with recipes
- Stock bar and ensure cleanliness behind the bar and lounge area at all times
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit problems related to Guests’ excessive drinking by following established procedures
- Prepare Guest checks and process payments using the POS system
- Balance cash register at the start and close of each shift
- Arrange glasses and bar equipment into attractive and functional displays
- Monitor inventory
- Order and restock bar inventory
- Switch out kegs when needed
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Numeracy and cash handling skills
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 3+ years
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Busser
Responsibilities
- Responsible for setting and resetting dining tables
- Responsible for overall cleanliness of the dining room before, during and after service
- Keep service stations stocked and prepared to ensure an efficient service
- Deliver water and bread in a timely manner
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Remove dishes, glassware and silverware from tables after each course
- Carry dirty dishes from service station to dish room and return with clean stock
- Polish silverware
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
- Able to climb stairs while carrying 15-30 lbs.
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Sous Chef
Position Summary
The Sous Chef reports directly to the Executive Chef. This individual must be familiar with the kitchen’s operations so they can fill in for the Executive Chef when needed and assist in resolving any problems that may arise on the job. A Sous Chef must possess the ability to quickly and authoritatively delegate job tasks to the Heart of the House staff. They must also be able to draw upon their experience to cover roles when needed and to effectively coach the HOH staff.
The Sous Chef is responsible for planning and directing food preparation in the kitchen. This will involve supervising the entire HOH staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice. The Sous Chef may also need to effectively discipline underperforming staff members, as well as provide incentives for staff members to go above and beyond the expectations of the Chef Team.
The Sous Chef may also be responsible for menu development, ordering, inventory, processing invoices, scheduling and human resource issues. A large portion of a sous chef’s duties are technical and they are very involved in daily production.
Job Responsibilities
- Stations are set up on time with quantities reflecting projected volume
- Prep is directed by the Chef on duty to assure maximum productivity and to avoid waste
- Breaks are taken at set times assigned by the Chef on duty to avoid penalties and to maximize productivity
- Employees notify Executive Chef or Sous Chef when they leave the line for break, bathroom, or any other circumstances
Daily Station/Line Checks – Prior to each meal period
- Sanitizer in all stations
- Check rotation of product
- Smell, look and taste all food items
- Consistency in prepared items (sauce, salsas, mixes, etc.)
- Verify portion size (spot check with scale)
- Quantity is determined by the daily PMIX
- Confirm stations are set and ready for service per PMIX
Food Handling
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
Safety
- Maintain a safety-first culture in the Heart of House
- Document Guests and Employee Injury & Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes and chemical hazard communication)
- Responsible for overall cleanliness of the kitchen
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to Executive Chef
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for hourly HOH Team
- Document staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
Communication
- Provide information necessary for employees to perform their job consistently and efficiently
- Daily Specials – explain portions, cooking methods, and presentation
- Ensure items are prepared for each station to reflect forecasted sales
- Feedback on daily service outlining execution and speed of service
- Evaluate HOH employees’ technique and pass along to the Executive Chef
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Culinary degree, AA or BA degree a plus
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe Certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires the ability to stand, walk, lift, twist and bend for up to 10 hours a day and lift 50 lbs.
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile and introduce yourself
- Offer beverage, wine and cocktail recommendations
- Check identification to verify Guests are of legal drinking age
- Maintain up-to-date knowledge of all menu items and daily specials
- Be aware of allergy information on menu items
- Make food and beverage recommendations and answer all related inquiries
- Take beverage and food orders and enter orders in the POS system
- Communicate regularly with Guests and anticipate needs (refill drinks, clear plates, etc.)
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Keep service stations stocked and prepared to ensure an efficient service
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Numeracy and cash handling skills
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 1 – 2 years
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Line Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 6 months – 1 year
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Dishwasher
Responsibilities
- Clean and stock dish area to ensure an efficient service
- Primary duties include rinsing, cleaning and sanitizing of all flatware, plates, glassware, pots, pans and storage containers
- Set up station including dishwasher and three compartment sinks and maintain their cleanliness throughout shift
- Safely use chemical cleaning products
- Sweep and mop dish room and kitchen floors
- Take out trash, recycling and cardboard boxes throughout shift
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Able to work as part of a Team
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
- Part-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $19.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Prep Cook
Responsibilities
- Clean and stock prep area to ensure an efficient service
- Receive deliveries and store product
- Prepare ingredients for dishes offered on the menu according to recipe specifications and within normal production times
- Wash, chop, grate and slice vegetables to go in various dishes
- Cut and slice meats to the appropriate portion size
- Undertake basic cooking duties such as reducing sauces and parboiling food as assigned
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Label, stock and organize all ingredients on shelves
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- Part-Time
- Full-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $20.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Line Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $20.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Busser
Responsibilities
- Responsible for setting and resetting dining tables
- Responsible for overall cleanliness of the dining room before, during and after service
- Keep service stations stocked and prepared to ensure an efficient service
- Deliver water and bread in a timely manner
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Remove dishes, glassware and silverware from tables after each course
- Carry dirty dishes from service station to dish room and return with clean stock
- Polish silverware
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Steward
Responsibilities
- Provide maintenance, cleanliness and organization of banquet equipment, banquet rooms, kitchens, hallways, storage, and service areas
- Inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware, buffet station equipment and decorations
- Set up banquet rooms per the specifications of a banquet event orders
- Set up platforms, dance floors, projectors, screens, podiums, easels, banquet props as needed
- During events assist with set up of food staging areas, preparation and delivery of food and beverages
- Assist in the kitchen when need with prep work, coffee and tea brewing, platting dishes, washing dishes and stock work as needed
- Keep public and employee areas safe from spills and free of obstructions
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $19.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Expeditor/Food Runner
Responsibilities
- Ensure an efficient flow of orders coming from the kitchen
- Read tickets and ensure orders are being prepared with the correct priority
- Check dishes before delivery for accuracy, temperature and presentation
- Assist in the final preparation, assembly or garnish of dishes
- Greet and acknowledge every Guest with a friendly smile
- Deliver food in timely manner while providing friendly and attentive service
- Announce each menu item as you’re serving the Guest
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Support other tasks as needed (ex: clearing dishes, stocking, garnish prep, etc.)
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Cashier/Counter
Responsibilities
- Greet and acknowledge every Guest with a friendly smile
- Answer phones and respond to Guest inquiries in a polite and professional fashion
- Take orders at the counter and enter orders in the POS system
- Guide Guests through menus while demonstrating thorough knowledge of food, beverages and ingredients
- Deliver orders perfectly and in a timely manner
- Manage the register, including credit card, cash and gift card transactions
- Thank Guests for their visit and invite them back
- Maintain clean and orderly service areas and complete side work duties
- Assist with duties in other areas of the restaurant to ensure Guest satisfaction
- Remain busy during slow times by cleaning, restocking and organizing
- Balance cash register at the start and close of each shift
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Able to multi-task while maintaining a sense of urgency
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
Shift(s):
- Part-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Expeditor/Food Runner
Responsibilities
- Ensure an efficient flow of orders coming from the kitchen
- Read tickets and ensure orders are being prepared with the correct priority
- Check dishes before delivery for accuracy, temperature and presentation
- Assist in the final preparation, assembly or garnish of dishes
- Greet and acknowledge every Guest with a friendly smile
- Deliver food in timely manner while providing friendly and attentive service
- Announce each menu item as you’re serving the Guest
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Support other tasks as needed (ex: clearing dishes, stocking, garnish prep, etc.)
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 6 months – 1 year
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Lead Host/Hostess
Responsibilities
- The Lead Host/Hostess is responsible for managing the front desk and other Host/Hostess in accordance with company standards
- You will oversee that all responsibilities of the Host/Hostess position are followed to ensure an efficient service
- Make sure all menus are wiped down, free of spots or stains and complete
- Make sure entry and doors are clean, free of debris and inviting
- Check with Manager to assure there are no large parties or private parties you need to know about
- Review seating chart and organize reservations (planning is everything when running an effective host stand)
- Ensure dining room is set to restaurant standards
- Check with the kitchen and service staff to ensure they are ready to accept Guests
- Answer phones and assist callers with reservations and any other requested information
- Greet and acknowledge every Guest with a friendly smile, escort them to their table and present menus
- Communicate with servers when Guests have been seated in their station
- Manage restaurant waiting list to accurately set Guest expectations while maintain an even flow across server stations
- Say good-bye to all Guests. Check to make sure everything was wonderful. If there was any kind of problem quickly get a Manager
- The host or hostess is the first impression the Guest receives when they come to our restaurant, and they are also the last. We want it to be a memorable impression.
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Requires a good sense of prioritization and organizational skills
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bartender
Responsibilities
- Greet Guests and present beverage and food menus
- Provide drink and food recommendations and answer all related inquiries
- Check identification to verify Guests are of legal drinking age
- Take orders from serving staff and directly from Guests
- Prepare and serve alcoholic and non-alcoholic drinks in accordance with recipes
- Deliver drinks and food in timely manner while providing friendly and attentive service
- Cut fruit and garnishes for drinks in accordance with recipes
- Stock bar and ensure cleanliness behind the bar and lounge area at all times
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit problems related to Guests’ excessive drinking by following established procedures
- Prepare Guest checks and process payments using the POS system
- Balance cash register at the start and close of each shift
- Arrange glasses and bar equipment into attractive and functional displays
- Monitor inventory
- Order and restock bar inventory
- Switch out kegs when needed
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Line Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $18.00 – $20.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bartender
Responsibilities
- Greet Guests and present beverage and food menus
- Provide drink and food recommendations and answer all related inquiries
- Check identification to verify Guests are of legal drinking age
- Take orders from serving staff and directly from Guests
- Prepare and serve alcoholic and non-alcoholic drinks in accordance with recipes
- Deliver drinks and food in timely manner while providing friendly and attentive service
- Cut fruit and garnishes for drinks in accordance with recipes
- Stock bar and ensure cleanliness behind the bar and lounge area at all times
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit problems related to Guests’ excessive drinking by following established procedures
- Prepare Guest checks and process payments using the POS system
- Balance cash register at the start and close of each shift
- Arrange glasses and bar equipment into attractive and functional displays
- Monitor inventory
- Order and restock bar inventory
- Switch out kegs when needed
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Dishwasher
Responsibilities
- Clean and stock dish area to ensure an efficient service
- Primary duties include rinsing, cleaning and sanitizing of all flatware, plates, glassware, pots, pans and storage containers
- Set up station including dishwasher and three compartment sinks and maintain their cleanliness throughout shift
- Safely use chemical cleaning products
- Sweep and mop dish room and kitchen floors
- Take out trash, recycling and cardboard boxes throughout shift
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.00 – $20.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Prep Cook
Responsibilities
- Clean and stock prep area to ensure an efficient service
- Receive deliveries and store product
- Prepare ingredients for dishes offered on the menu according to recipe specifications and within normal production times
- Wash, chop, grate and slice vegetables to go in various dishes
- Cut and slice meats to the appropriate portion size
- Undertake basic cooking duties such as reducing sauces and parboiling food as assigned
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Label, stock and organize all ingredients on shelves
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $16.00 – $20.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Pantry
Responsibilities
- Clean and stock pantry to ensure an efficient service
- Make appetizers, soups and salads according to recipe specifications and within normal production times
- Wash, chop, grate and slice vegetables to go in various dishes
- Prepare dressings, spice, rubs, sauces, and garnishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.85 – $17.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Busser
Responsibilities
- Responsible for setting and resetting dining tables
- Responsible for overall cleanliness of the dining room before, during and after service
- Keep service stations stocked and prepared to ensure an efficient service
- Deliver water and bread in a timely manner
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Remove dishes, glassware and silverware from tables after each course
- Carry dirty dishes from service station to dish room and return with clean stock
- Polish silverware
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $16.85 – $16.85
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Host/Hostess
Responsibilities
- Make sure all menus are wiped down, free of spots or stains and complete
- Make sure entry and doors are clean, free of debris and inviting
- Check with Manager to assure there are no large parties or private parties you need to know about
- Review seating chart and organize reservations (planning is everything when running an effective host stand)
- Ensure dining room is set to restaurant standards
- Check with the kitchen and service staff to ensure they are ready to accept Guests
- Answer phones and assist callers with reservations and any other requested information.
- Greet and acknowledge every Guest with a friendly smile, escort them to their table and present menus
- Communicate with servers when Guests have been seated in their station
- Make sure server is aware they have been sat
- Manage restaurant waiting list to accurately set Guest expectations while maintain an even flow across server stations
- Say good-bye to all Guests. Check to make sure everything was wonderful. If there was any kind of problem quickly get a Manager
- The host or hostess is the first impression the Guest receives when they come to our restaurant, and they are also the last. We want it to be a memorable impression.
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
- Valid driver’s license and able to drive a golf cart
- Knowledge of golf etiquette
Skills:
- Open Table knowledge an advantage
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- Part-Time
- Full-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile and introduce yourself
- Offer beverage, wine and cocktail recommendations
- Check identification to verify Guests are of legal drinking age
- Maintain up-to-date knowledge of all menu items and daily specials
- Be aware of allergy information on menu items
- Make food and beverage recommendations and answer all related inquiries
- Take beverage and food orders and enter orders in the POS system
- Communicate regularly with Guests and anticipate needs (refill drinks, clear plates, etc.)
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Keep service stations stocked and prepared to ensure an efficient service
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Working knowledge of spirits, beer and wine including brand names and garnishes
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Prep Cook
Responsibilities
- Clean and stock prep area to ensure an efficient service
- Receive deliveries and store product
- Prepare ingredients for dishes offered on the menu according to recipe specifications and within normal production times
- Wash, chop, grate and slice vegetables to go in various dishes
- Cut and slice meats to the appropriate portion size
- Undertake basic cooking duties such as reducing sauces and parboiling food as assigned
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Label, stock and organize all ingredients on shelves
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.00 – $19.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Expeditor/Food Runner
Responsibilities
- Ensure an efficient flow of orders coming from the kitchen
- Read tickets and ensure orders are being prepared with the correct priority
- Check dishes before delivery for accuracy, temperature and presentation
- Assist in the final preparation, assembly or garnish of dishes
- Greet and acknowledge every Guest with a friendly smile
- Deliver food in timely manner while providing friendly and attentive service
- Announce each menu item as you’re serving the Guest
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Support other tasks as needed (ex: clearing dishes, stocking, garnish prep, etc.)
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bartender
Responsibilities
- Greet Guests and present beverage and food menus
- Provide drink and food recommendations and answer all related inquiries
- Check identification to verify Guests are of legal drinking age
- Take orders from serving staff and directly from Guests
- Prepare and serve alcoholic and non-alcoholic drinks in accordance with recipes
- Deliver drinks and food in timely manner while providing friendly and attentive service
- Cut fruit and garnishes for drinks in accordance with recipes
- Stock bar and ensure cleanliness behind the bar and lounge area at all times
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit problems related to Guests’ excessive drinking by following established procedures
- Prepare Guest checks and process payments using the POS system
- Balance cash register at the start and close of each shift
- Arrange glasses and bar equipment into attractive and functional displays
- Monitor inventory
- Order and restock bar inventory
- Switch out kegs when needed
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Full-Time
Experience Level: 2+ years
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Host/Hostess
Responsibilities
- Make sure all menus are wiped down, free of spots or stains and complete
- Make sure entry and doors are clean, free of debris and inviting
- Check with Manager to assure there are no large parties or private parties you need to know about
- Review seating chart and organize reservations (planning is everything when running an effective host stand)
- Ensure dining room is set to restaurant standards
- Check with the kitchen and service staff to ensure they are ready to accept Guests
- Answer phones and assist callers with reservations and any other requested information.
- Greet and acknowledge every Guest with a friendly smile, escort them to their table and present menus
- Communicate with servers when Guests have been seated in their station
- Make sure server is aware they have been sat
- Manage restaurant waiting list to accurately set Guest expectations while maintain an even flow across server stations
- Say good-bye to all Guests. Check to make sure everything was wonderful. If there was any kind of problem quickly get a Manager
- The host or hostess is the first impression the Guest receives when they come to our restaurant, and they are also the last. We want it to be a memorable impression.
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.25 – $18.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile and introduce yourself
- Offer beverage, wine and cocktail recommendations
- Check identification to verify Guests are of legal drinking age
- Maintain up-to-date knowledge of all menu items and daily specials
- Be aware of allergy information on menu items
- Make food and beverage recommendations and answer all related inquiries
- Take beverage and food orders and enter orders in the POS system
- Communicate regularly with Guests and anticipate needs (refill drinks, clear plates, etc.)
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Keep service stations stocked and prepared to ensure an efficient service
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Working knowledge of spirits, beer and wine including brand names and garnishes
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Prep Cook
Responsibilities
- Clean and stock prep area to ensure an efficient service
- Receive deliveries and store product
- Prepare ingredients for dishes offered on the menu according to recipe specifications and within normal production times
- Wash, chop, grate and slice vegetables to go in various dishes
- Cut and slice meats to the appropriate portion size
- Undertake basic cooking duties such as reducing sauces and parboiling food as assigned
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Label, stock and organize all ingredients on shelves
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $19.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Dishwasher
Responsibilities
- Clean and stock dish area to ensure an efficient service
- Primary duties include rinsing, cleaning and sanitizing of all flatware, plates, glassware, pots, pans and storage containers
- Set up station including dishwasher and three compartment sinks and maintain their cleanliness throughout shift
- Safely use chemical cleaning products
- Sweep and mop dish room and kitchen floors
- Take out trash, recycling and cardboard boxes throughout shift
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.25 – $19.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Host/Hostess
Responsibilities
- Make sure all menus are wiped down, free of spots or stains and complete
- Make sure entry and doors are clean, free of debris and inviting
- Check with Manager to assure there are no large parties or private parties you need to know about
- Review seating chart and organize reservations (planning is everything when running an effective host stand)
- Ensure dining room is set to restaurant standards
- Check with the kitchen and service staff to ensure they are ready to accept Guests
- Answer phones and assist callers with reservations and any other requested information.
- Greet and acknowledge every Guest with a friendly smile, escort them to their table and present menus
- Communicate with servers when Guests have been seated in their station
- Make sure server is aware they have been sat
- Manage restaurant waiting list to accurately set Guest expectations while maintain an even flow across server stations
- Say good-bye to all Guests. Check to make sure everything was wonderful. If there was any kind of problem quickly get a Manager
- The host or hostess is the first impression the Guest receives when they come to our restaurant, and they are also the last. We want it to be a memorable impression.
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Open Table knowledge an advantage
- Able to lift 15-30 lbs.
Shift(s):
- PM Shift
- Part-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $16.85 – $18.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Line Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
- Part-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.00 – $19.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Prep Cook
Responsibilities
- Clean and stock prep area to ensure an efficient service
- Receive deliveries and store product
- Prepare ingredients for dishes offered on the menu according to recipe specifications and within normal production times
- Wash, chop, grate and slice vegetables to go in various dishes
- Cut and slice meats to the appropriate portion size
- Undertake basic cooking duties such as reducing sauces and parboiling food as assigned
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Label, stock and organize all ingredients on shelves
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $16.85 – $18.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server Assistant
Responsibilities
- Keep service stations stocked and prepared to ensure an efficient service
- Greet and acknowledge every Guest with a friendly smile
- Assist servers in properly serving food and beverages
- Anticipate and respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Remove dishes, glassware and silverware from tables after each course
- Carry dishes from service station to dish room and return with clean stock
- Comply with sanitation regulations and safety standards
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Guard Card required
- Toast POS knowledge an advantage
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Expeditor/Food Runner
Responsibilities
- Ensure an efficient flow of orders coming from the kitchen
- Read tickets and ensure orders are being prepared with the correct priority
- Check dishes before delivery for accuracy, temperature and presentation
- Assist in the final preparation, assembly or garnish of dishes
- Greet and acknowledge every Guest with a friendly smile
- Deliver food in timely manner while providing friendly and attentive service
- Announce each menu item as you’re serving the Guest
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Support other tasks as needed (ex: clearing dishes, stocking, garnish prep, etc.)
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Pastry Chef
Responsibilities
- Create and develop dessert recipes and menus to complement the restaurant’s cuisine
- Creating items that meet our budgeted cost goals
- Keep pace with consumer trends/demands
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Establish and maintain proper inventory levels
- Order product to cover flow of business without excessive purchasing
- Handle, store and rotate all bakery products to maintain freshness
- Track and report bakery waste
- Provide proper and detailed training for hourly personnel
- Maintain proper staffing levels at all times
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Full-Time
Experience Level: 2+ years
Pay Type:
Hourly
Pay: $16.00 – $19.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Dishwasher
Responsibilities
- Clean and stock dish area to ensure an efficient service
- Primary duties include rinsing, cleaning and sanitizing of all flatware, plates, glassware, pots, pans and storage containers
- Set up station including dishwasher and three compartment sinks and maintain their cleanliness throughout shift
- Safely use chemical cleaning products
- Sweep and mop dish room and kitchen floors
- Take out trash, recycling and cardboard boxes throughout shift
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.00 – $17.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Prep Cook
Responsibilities
- Clean and stock prep area to ensure an efficient service
- Receive deliveries and store product
- Prepare ingredients for dishes offered on the menu according to recipe specifications and within normal production times
- Wash, chop, grate and slice vegetables to go in various dishes
- Cut and slice meats to the appropriate portion size
- Undertake basic cooking duties such as reducing sauces and parboiling food as assigned
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Label, stock and organize all ingredients on shelves
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $16.00 – $18.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Line Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $16.00 – $18.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Prep Cook
Responsibilities
- Clean and stock prep area to ensure an efficient service
- Receive deliveries and store product
- Prepare ingredients for dishes offered on the menu according to recipe specifications and within normal production times
- Wash, chop, grate and slice vegetables to go in various dishes
- Cut and slice meats to the appropriate portion size
- Undertake basic cooking duties such as reducing sauces and parboiling food as assigned
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Label, stock and organize all ingredients on shelves
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Full-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $20.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Line Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $21.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Dishwasher
Responsibilities
- Clean and stock dish area to ensure an efficient service
- Primary duties include rinsing, cleaning and sanitizing of all flatware, plates, glassware, pots, pans and storage containers
- Set up station including dishwasher and three compartment sinks and maintain their cleanliness throughout shift
- Safely use chemical cleaning products
- Sweep and mop dish room and kitchen floors
- Take out trash, recycling and cardboard boxes throughout shift
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.25 – $18.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Busser
Responsibilities
- Responsible for setting and resetting dining tables
- Responsible for overall cleanliness of the dining room before, during and after service
- Keep service stations stocked and prepared to ensure an efficient service
- Deliver water and bread in a timely manner
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Remove dishes, glassware and silverware from tables after each course
- Carry dirty dishes from service station to dish room and return with clean stock
- Polish silverware
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile and introduce yourself
- Offer beverage, wine and cocktail recommendations
- Check identification to verify Guests are of legal drinking age
- Maintain up-to-date knowledge of all menu items and daily specials
- Be aware of allergy information on menu items
- Make food and beverage recommendations and answer all related inquiries
- Take beverage and food orders and enter orders in the POS system
- Communicate regularly with Guests and anticipate needs (refill drinks, clear plates, etc.)
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Keep service stations stocked and prepared to ensure an efficient service
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Working knowledge of spirits, beer and wine including brand names and garnishes
Skills:
- Able to lift 15-30 lbs.
Experience Level: 3+ years
Pay Type:
Hourly
Pay: $16.85 – $16.85
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Busser
Responsibilities
- Responsible for setting and resetting dining tables
- Responsible for overall cleanliness of the dining room before, during and after service
- Keep service stations stocked and prepared to ensure an efficient service
- Deliver water and bread in a timely manner
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Remove dishes, glassware and silverware from tables after each course
- Carry dirty dishes from service station to dish room and return with clean stock
- Polish silverware
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Requires a good sense of prioritization and organizational skills
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Must be dependable and timely
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $16.85 – $16.85
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Prep Cook
Responsibilities
- Clean and stock prep area to ensure an efficient service
- Receive deliveries and store product
- Prepare ingredients for dishes offered on the menu according to recipe specifications and within normal production times
- Wash, chop, grate and slice vegetables to go in various dishes
- Cut and slice meats to the appropriate portion size
- Undertake basic cooking duties such as reducing sauces and parboiling food as assigned
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Label, stock and organize all ingredients on shelves
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $16.85 – $18.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Cashier/Counter
Responsibilities
- Greet and acknowledge every Guest with a friendly smile
- Answer phones and respond to Guest inquiries in a polite and professional fashion
- Take orders at the counter and enter orders in the POS system
- Guide Guests through menus while demonstrating thorough knowledge of food, beverages and ingredients
- Deliver orders perfectly and in a timely manner
- Manage the register, including credit card, cash and gift card transactions
- Thank Guests for their visit and invite them back
- Maintain clean and orderly service areas and complete side work duties
- Assist with duties in other areas of the restaurant to ensure Guest satisfaction
- Remain busy during slow times by cleaning, restocking and organizing
- Balance cash register at the start and close of each shift
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Education or equivalent experience in mixology an advantage
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Host/Hostess
Responsibilities
- Make sure all menus are wiped down, free of spots or stains and complete
- Make sure entry and doors are clean, free of debris and inviting
- Check with Manager to assure there are no large parties or private parties you need to know about
- Review seating chart and organize reservations (planning is everything when running an effective host stand)
- Ensure dining room is set to restaurant standards
- Check with the kitchen and service staff to ensure they are ready to accept Guests
- Answer phones and assist callers with reservations and any other requested information.
- Greet and acknowledge every Guest with a friendly smile, escort them to their table and present menus
- Communicate with servers when Guests have been seated in their station
- Make sure server is aware they have been sat
- Manage restaurant waiting list to accurately set Guest expectations while maintain an even flow across server stations
- Say good-bye to all Guests. Check to make sure everything was wonderful. If there was any kind of problem quickly get a Manager
- The host or hostess is the first impression the Guest receives when they come to our restaurant, and they are also the last. We want it to be a memorable impression.
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Open Table knowledge an advantage
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Dishwasher
Responsibilities
- Clean and stock dish area to ensure an efficient service
- Primary duties include rinsing, cleaning and sanitizing of all flatware, plates, glassware, pots, pans and storage containers
- Set up station including dishwasher and three compartment sinks and maintain their cleanliness throughout shift
- Safely use chemical cleaning products
- Sweep and mop dish room and kitchen floors
- Take out trash, recycling and cardboard boxes throughout shift
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.50 – $17.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Prep Cook
Responsibilities
- Clean and stock prep area to ensure an efficient service
- Receive deliveries and store product
- Prepare ingredients for dishes offered on the menu according to recipe specifications and within normal production times
- Wash, chop, grate and slice vegetables to go in various dishes
- Cut and slice meats to the appropriate portion size
- Undertake basic cooking duties such as reducing sauces and parboiling food as assigned
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Label, stock and organize all ingredients on shelves
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $16.50 – $18.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Full-Time
Pay Type:
Hourly
Pay: $23.00 – $25.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Line Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Experience Level: 2+ years
Pay Type:
Hourly
Pay: $16.50 – $21.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Busser
Responsibilities
- Responsible for setting and resetting dining tables
- Responsible for overall cleanliness of the dining room before, during and after service
- Keep service stations stocked and prepared to ensure an efficient service
- Deliver water and bread in a timely manner
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Remove dishes, glassware and silverware from tables after each course
- Carry dirty dishes from service station to dish room and return with clean stock
- Polish silverware
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $16.50 – $16.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bartender
Responsibilities
- Greet Guests and present beverage and food menus
- Provide drink and food recommendations and answer all related inquiries
- Check identification to verify Guests are of legal drinking age
- Take orders from serving staff and directly from Guests
- Prepare and serve alcoholic and non-alcoholic drinks in accordance with recipes
- Deliver drinks and food in timely manner while providing friendly and attentive service
- Cut fruit and garnishes for drinks in accordance with recipes
- Stock bar and ensure cleanliness behind the bar and lounge area at all times
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit problems related to Guests’ excessive drinking by following established procedures
- Prepare Guest checks and process payments using the POS system
- Balance cash register at the start and close of each shift
- Arrange glasses and bar equipment into attractive and functional displays
- Monitor inventory
- Order and restock bar inventory
- Switch out kegs when needed
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $16.50 – $16.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Host/Hostess
Responsibilities
- Make sure all menus are wiped down, free of spots or stains and complete
- Make sure entry and doors are clean, free of debris and inviting
- Check with Manager to assure there are no large parties or private parties you need to know about
- Review seating chart and organize reservations (planning is everything when running an effective host stand)
- Ensure dining room is set to restaurant standards
- Check with the kitchen and service staff to ensure they are ready to accept Guests
- Answer phones and assist callers with reservations and any other requested information.
- Greet and acknowledge every Guest with a friendly smile, escort them to their table and present menus
- Communicate with servers when Guests have been seated in their station
- Make sure server is aware they have been sat
- Manage restaurant waiting list to accurately set Guest expectations while maintain an even flow across server stations
- Say good-bye to all Guests. Check to make sure everything was wonderful. If there was any kind of problem quickly get a Manager
- The host or hostess is the first impression the Guest receives when they come to our restaurant, and they are also the last. We want it to be a memorable impression.
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Open Table knowledge an advantage
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.50 – $18.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile and introduce yourself
- Offer beverage, wine and cocktail recommendations
- Check identification to verify Guests are of legal drinking age
- Maintain up-to-date knowledge of all menu items and daily specials
- Be aware of allergy information on menu items
- Make food and beverage recommendations and answer all related inquiries
- Take beverage and food orders and enter orders in the POS system
- Communicate regularly with Guests and anticipate needs (refill drinks, clear plates, etc.)
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Keep service stations stocked and prepared to ensure an efficient service
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
Experience Level: 2+ years
Pay Type:
Hourly
Pay: $16.50 – $16.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Banquet Server
Responsibilities:
- Setup event space, buffets, food and beverage stations as set by the event BEO and company standards
- Assist with food and table preparations for the event including linens, place settings, polished silverware, glassware, etc.
- Greet and assist Guests upon arrival providing assistance with seating and beverage service
- Replenish buffets and food stations efficiently and in a timely manner
- Have knowledge of the plated dinners and adequately present to Guests with synchronized service
- Provide exceptional service, check-in regularly and respond promptly to Guests by anticipating needs such as refilling drinks, clearing plates, etc.
- Communicate with banquet supervisor as well as other servers and event organizers
- Clean up venue after event ends and assist with inventory, food storage and other closeout tasks
- Comply with sanitation regulations and safety standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Expeditor/Food Runner
Responsibilities
- Ensure an efficient flow of orders coming from the kitchen
- Read tickets and ensure orders are being prepared with the correct priority
- Check dishes before delivery for accuracy, temperature and presentation
- Assist in the final preparation, assembly or garnish of dishes
- Greet and acknowledge every Guest with a friendly smile
- Deliver food in timely manner while providing friendly and attentive service
- Announce each menu item as you’re serving the Guest
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Support other tasks as needed (ex: clearing dishes, stocking, garnish prep, etc.)
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $16.50 – $16.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Shift(s):
- PM Shift
- AM/PM Shift
- Full-Time
Pay Type:
Hourly
Pay: $24.00 – $26.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Busser
Responsibilities
- Responsible for setting and resetting dining tables
- Responsible for overall cleanliness of the dining room before, during and after service
- Keep service stations stocked and prepared to ensure an efficient service
- Deliver water and bread in a timely manner
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Remove dishes, glassware and silverware from tables after each course
- Carry dirty dishes from service station to dish room and return with clean stock
- Polish silverware
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Open Table knowledge an advantage
- Toast POS knowledge an advantage
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bakery
Responsibilities
- Clean and stock bakery to ensure an efficient service
- Prepare bread, rolls, muffins, biscuits and dessert items in accordance with recipes
- Maintain in-depth knowledge of all baked goods and ingredients
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Maintain high standard and consistency of food quality and presentation
- Stock and maintain proper inventory levels of baking supplies and ingredients
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Cashier/Counter
Responsibilities
- Greet and acknowledge every Guest with a friendly smile
- Answer phones and respond to Guest inquiries in a polite and professional fashion
- Take orders at the counter and enter orders in the POS system
- Guide Guests through menus while demonstrating thorough knowledge of food, beverages and ingredients
- Deliver orders perfectly and in a timely manner
- Manage the register, including credit card, cash and gift card transactions
- Thank Guests for their visit and invite them back
- Maintain clean and orderly service areas and complete side work duties
- Assist with duties in other areas of the restaurant to ensure Guest satisfaction
- Remain busy during slow times by cleaning, restocking and organizing
- Balance cash register at the start and close of each shift
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
Skills:
- Numeracy and cash handling skills
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
- Part-Time
- Full-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.50 – $16.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Prep Cook
Responsibilities
- Clean and stock prep area to ensure an efficient service
- Receive deliveries and store product
- Prepare ingredients for dishes offered on the menu according to recipe specifications and within normal production times
- Wash, chop, grate and slice vegetables to go in various dishes
- Cut and slice meats to the appropriate portion size
- Undertake basic cooking duties such as reducing sauces and parboiling food as assigned
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Label, stock and organize all ingredients on shelves
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- High standard of personal appearance and hygiene
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
- Must be well schooled in the use of grinders, espresso machines, and other tools necessary to make coffee and espresso drinks
- Ability to multi-task, as a Barista you will be preparing more than one drink at a time while also fulfilling food orders and running a cash register, so multitasking is key to this position.
Skills:
- Food Handlers card required
- Serve Safe Certification required
- Toast POS knowledge an advantage
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Full-Time
Experience Level: 2+ years
Pay Type:
Hourly
Pay: $25.00 – $30.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Cashier/Counter
Responsibilities
- Greet and acknowledge every Guest with a friendly smile
- Answer phones and respond to Guest inquiries in a polite and professional fashion
- Take orders at the counter and enter orders in the POS system
- Guide Guests through menus while demonstrating thorough knowledge of food, beverages and ingredients
- Deliver orders perfectly and in a timely manner
- Manage the register, including credit card, cash and gift card transactions
- Thank Guests for their visit and invite them back
- Maintain clean and orderly service areas and complete side work duties
- Assist with duties in other areas of the restaurant to ensure Guest satisfaction
- Remain busy during slow times by cleaning, restocking and organizing
- Balance cash register at the start and close of each shift
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Ability to multi-task, as a Barista you will be preparing more than one drink at a time while also fulfilling food orders and running a cash register, so multitasking is key to this position.
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- Part-Time
- Full-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Barista
Responsibilities
- Greet and acknowledge every Guest with a friendly smile
- Guide Guests through drink selections demonstrating thorough knowledge of all products and suggest items that might appeal to them
- Prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffees or teas in accordance with recipes
- Deliver drinks and food in a timely manner while providing friendly and attentive service
- Respond promptly to Guest requests in a polite and professional fashion
- Process payments including credit card and cash transactions using the POS system
- Balance cash register at the start and close of each shift
- Arrange pastries, products, equipment and any self-service areas into attractive and functional displays to company pars
- Ensure cleanliness of display cases, equipment, floors and countertops at all times
- Monitor inventory and restock regularly to remain prepared for high volume periods
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
- Must be well schooled in the use of grinders, espresso machines, and other tools necessary to make coffee and espresso drinks
- Ability to multi-task, as a Barista you will be preparing more than one drink at a time while also fulfilling food orders and running a cash register, so multitasking is key to this position.
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- Part-Time
- Full-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Expeditor/Food Runner
Responsibilities
- Ensure an efficient flow of orders coming from the kitchen
- Read tickets and ensure orders are being prepared with the correct priority
- Check dishes before delivery for accuracy, temperature and presentation
- Assist in the final preparation, assembly or garnish of dishes
- Greet and acknowledge every Guest with a friendly smile
- Deliver food in timely manner while providing friendly and attentive service
- Announce each menu item as you’re serving the Guest
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Support other tasks as needed (ex: clearing dishes, stocking, garnish prep, etc.)
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Line Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.25 – $18.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Prep Cook
Responsibilities
- Clean and stock prep area to ensure an efficient service
- Receive deliveries and store product
- Prepare ingredients for dishes offered on the menu according to recipe specifications and within normal production times
- Wash, chop, grate and slice vegetables to go in various dishes
- Cut and slice meats to the appropriate portion size
- Undertake basic cooking duties such as reducing sauces and parboiling food as assigned
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Label, stock and organize all ingredients on shelves
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.85 – $19.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Shift(s):
- AM/PM Shift
- Full-Time
Pay Type:
Hourly
Pay: $27.00 – $35.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile and introduce yourself
- Offer beverage, wine and cocktail recommendations
- Check identification to verify Guests are of legal drinking age
- Maintain up-to-date knowledge of all menu items and daily specials
- Be aware of allergy information on menu items
- Make food and beverage recommendations and answer all related inquiries
- Take beverage and food orders and enter orders in the POS system
- Communicate regularly with Guests and anticipate needs (refill drinks, clear plates, etc.)
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Keep service stations stocked and prepared to ensure an efficient service
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $16.85 – $16.85
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Dishwasher
Responsibilities
- Clean and stock dish area to ensure an efficient service
- Primary duties include rinsing, cleaning and sanitizing of all flatware, plates, glassware, pots, pans and storage containers
- Set up station including dishwasher and three compartment sinks and maintain their cleanliness throughout shift
- Safely use chemical cleaning products
- Sweep and mop dish room and kitchen floors
- Take out trash, recycling and cardboard boxes throughout shift
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.25 – $18.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Soda Jerk
Responsibilities
- Keep soda stations stocked and prepared to ensure an efficient service
- Greet and acknowledge every Guest with a friendly smile
- Take orders from serving staff and directly from Guests
- Maintain an up-to-date knowledge of all custom and flavored sodas, shakes and desserts and their ingredients
- Be aware of allergy information on menu items
- Prepare all custom and flavored sodas, shakes and desserts
- Hand pack and spin each and every shake
- Partake in dancing to keep the nostalgia of the Corvette Diner going
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Gamers Garage Attendant
Responsibilities
- Prepare the arcade for opening by turning on games and lights
- Clean and wipe down games
- Stock the redemption case and shelves in an attractive manner
- Greet and acknowledge every Guest with a friendly smile
- Sell and reload arcade game cards
- Assist Guests with arcade games
- Assist Guests with prize selection at redemption counter
- Troubleshoot game related problems
- Bus and clean tables as needed in arcade
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Busser
Responsibilities
- Responsible for setting and resetting dining tables
- Responsible for overall cleanliness of the dining room before, during and after service
- Keep service stations stocked and prepared to ensure an efficient service
- Deliver water and bread in a timely manner
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Remove dishes, glassware and silverware from tables after each course
- Carry dirty dishes from service station to dish room and return with clean stock
- Polish silverware
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Host/Hostess
Responsibilities
- Make sure all menus are wiped down, free of spots or stains and complete
- Make sure entry and doors are clean, free of debris and inviting
- Check with Manager to assure there are no large parties or private parties you need to know about
- Review seating chart and organize reservations (planning is everything when running an effective host stand)
- Ensure dining room is set to restaurant standards
- Check with the kitchen and service staff to ensure they are ready to accept Guests
- Answer phones and assist callers with reservations and any other requested information.
- Greet and acknowledge every Guest with a friendly smile, escort them to their table and present menus
- Communicate with servers when Guests have been seated in their station
- Make sure server is aware they have been sat
- Manage restaurant waiting list to accurately set Guest expectations while maintain an even flow across server stations
- Say good-bye to all Guests. Check to make sure everything was wonderful. If there was any kind of problem quickly get a Manager
- The host or hostess is the first impression the Guest receives when they come to our restaurant, and they are also the last. We want it to be a memorable impression.
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Dishwasher
Responsibilities
- Clean and stock dish area to ensure an efficient service
- Primary duties include rinsing, cleaning and sanitizing of all flatware, plates, glassware, pots, pans and storage containers
- Set up station including dishwasher and three compartment sinks and maintain their cleanliness throughout shift
- Safely use chemical cleaning products
- Sweep and mop dish room and kitchen floors
- Take out trash, recycling and cardboard boxes throughout shift
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Full-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Busser
Responsibilities
- Responsible for setting and resetting dining tables
- Responsible for overall cleanliness of the dining room before, during and after service
- Keep service stations stocked and prepared to ensure an efficient service
- Deliver water and bread in a timely manner
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Remove dishes, glassware and silverware from tables after each course
- Carry dirty dishes from service station to dish room and return with clean stock
- Polish silverware
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Dishwasher
Responsibilities
- Clean and stock dish area to ensure an efficient service
- Primary duties include rinsing, cleaning and sanitizing of all flatware, plates, glassware, pots, pans and storage containers
- Set up station including dishwasher and three compartment sinks and maintain their cleanliness throughout shift
- Safely use chemical cleaning products
- Sweep and mop dish room and kitchen floors
- Take out trash, recycling and cardboard boxes throughout shift
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Must be dependable and timely
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bakery
Responsibilities
- Clean and stock bakery to ensure an efficient service
- Prepare bread, rolls, muffins, biscuits and dessert items in accordance with recipes
- Maintain in-depth knowledge of all baked goods and ingredients
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Maintain high standard and consistency of food quality and presentation
- Stock and maintain proper inventory levels of baking supplies and ingredients
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $18.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Expeditor/Food Runner
Responsibilities
- Ensure an efficient flow of orders coming from the kitchen
- Read tickets and ensure orders are being prepared with the correct priority
- Check dishes before delivery for accuracy, temperature and presentation
- Assist in the final preparation, assembly or garnish of dishes
- Greet and acknowledge every Guest with a friendly smile
- Deliver food in timely manner while providing friendly and attentive service
- Announce each menu item as you’re serving the Guest
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Support other tasks as needed (ex: clearing dishes, stocking, garnish prep, etc.)
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Kitchen Manager
Position Summary
Job Responsibilities
- This is a leadership position responsible for the development and operation of their team to support one of the most critical factors in our success, food quality
- A thorough knowledge of our recipes and food preparation procedures in order to effectively manage the standards with team members.
- Prep is directed to ensure maximum productivity and to avoid waste
- Manage food quality standards by consistently monitoring the temperature of hot food as well as ensuring that our cold food is stored according to standards
- Ensure a sense of urgency from all kitchen team members at all times
- Manage team member schedules, breaks and meal periods to avoid penalties and to maximize productivity
- Ensure cleanliness and safety on a daily basis
- Monitor and manage food waste on a shift by shift basis
- Manage food and stock deliveries for accuracy to invoices/inventory, safe handling of received products and notifying vendors of rejected/misdelivered items
- Sanitizer in all stations
- Check rotation of product and manage proper storage procedure
- Look at, smell and taste all food items
- Consistency in prepared items (sauce, salsas, mixes, etc.)
- Verify portion size (spot check with scale)
- Confirm stations are set and ready for service per daily PMIX
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
- Maintain a safety-first culture in the Heart of House
- Document Guests and Employee Injury and Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes and chemical hazard communication)
- Provide oversight to the cleaning program
- Provide oversite to the safety program
- Responsible for making repair as needed to kitchen equipment or complete maintenance requests
- Responsible for overall condition of kitchen equipment, building and kitchen area of restaurant
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
- Provide proper and detailed training and cross-training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for hourly HOH Team
- Document staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
- Provide information necessary for employees to perform their job consistently and efficiently
- Daily Specials – explain portions, cooking methods, and presentation
- Ensure items are prepared for each station to reflect forecasted sales
- Feedback on daily service outlining execution and speed of service
- Evaluate HOH employees’ technique and pass along to the Executive Chef
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices a plus
- ServSafe certification
Physical Demands
Pay Type:
Hourly
Pay: $23.00 – $26.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Dishwasher
Responsibilities
- Clean and stock dish area to ensure an efficient service
- Primary duties include rinsing, cleaning and sanitizing of all flatware, plates, glassware, pots, pans and storage containers
- Set up station including dishwasher and three compartment sinks and maintain their cleanliness throughout shift
- Safely use chemical cleaning products
- Sweep and mop dish room and kitchen floors
- Take out trash, recycling and cardboard boxes throughout shift
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.25 – $18.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Qualifications:
- Able to work in a high energy and fast paced work environment
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Numeracy and cash handling skills
- Serve Safe Certification required
- Toast POS knowledge an advantage
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
- Able to climb stairs while carrying 15-30 lbs.
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 2+ years
Pay Type:
Hourly
Pay: $18.00 – $23.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Line Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Must be dependable and timely
- Weekends, holidays and evenings required
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- Part-Time
- Full-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $20.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bakery
Responsibilities
- Clean and stock bakery to ensure an efficient service
- Prepare bread, rolls, muffins, biscuits and dessert items in accordance with recipes
- Maintain in-depth knowledge of all baked goods and ingredients
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Maintain high standard and consistency of food quality and presentation
- Stock and maintain proper inventory levels of baking supplies and ingredients
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $16.85 – $20.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Host/Hostess
Responsibilities
- Make sure all menus are wiped down, free of spots or stains and complete
- Make sure entry and doors are clean, free of debris and inviting
- Check with Manager to assure there are no large parties or private parties you need to know about
- Review seating chart and organize reservations (planning is everything when running an effective host stand)
- Ensure dining room is set to restaurant standards
- Check with the kitchen and service staff to ensure they are ready to accept Guests
- Answer phones and assist callers with reservations and any other requested information.
- Greet and acknowledge every Guest with a friendly smile, escort them to their table and present menus
- Communicate with servers when Guests have been seated in their station
- Make sure server is aware they have been sat
- Manage restaurant waiting list to accurately set Guest expectations while maintain an even flow across server stations
- Say good-bye to all Guests. Check to make sure everything was wonderful. If there was any kind of problem quickly get a Manager
- The host or hostess is the first impression the Guest receives when they come to our restaurant, and they are also the last. We want it to be a memorable impression.
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $16.85 – $16.85
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Prep Cook
Responsibilities
- Clean and stock prep area to ensure an efficient service
- Receive deliveries and store product
- Prepare ingredients for dishes offered on the menu according to recipe specifications and within normal production times
- Wash, chop, grate and slice vegetables to go in various dishes
- Cut and slice meats to the appropriate portion size
- Undertake basic cooking duties such as reducing sauces and parboiling food as assigned
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Label, stock and organize all ingredients on shelves
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.50 – $16.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Cashier/Counter
Responsibilities
- Greet and acknowledge every Guest with a friendly smile
- Answer phones and respond to Guest inquiries in a polite and professional fashion
- Take orders at the counter and enter orders in the POS system
- Guide Guests through menus while demonstrating thorough knowledge of food, beverages and ingredients
- Deliver orders perfectly and in a timely manner
- Manage the register, including credit card, cash and gift card transactions
- Thank Guests for their visit and invite them back
- Maintain clean and orderly service areas and complete side work duties
- Assist with duties in other areas of the restaurant to ensure Guest satisfaction
- Remain busy during slow times by cleaning, restocking and organizing
- Balance cash register at the start and close of each shift
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.50 – $16.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Food Handlers card required
- Serve Safe Certification required
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Full-Time
Experience Level: 2+ years
Pay Type:
Hourly
Pay: $18.00 – $19.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Barista
Responsibilities
- Greet and acknowledge every Guest with a friendly smile
- Guide Guests through drink selections demonstrating thorough knowledge of all products and suggest items that might appeal to them
- Prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffees or teas in accordance with recipes
- Deliver drinks and food in a timely manner while providing friendly and attentive service
- Respond promptly to Guest requests in a polite and professional fashion
- Process payments including credit card and cash transactions using the POS system
- Balance cash register at the start and close of each shift
- Arrange pastries, products, equipment and any self-service areas into attractive and functional displays to company pars
- Ensure cleanliness of display cases, equipment, floors and countertops at all times
- Monitor inventory and restock regularly to remain prepared for high volume periods
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
- Must be well schooled in the use of grinders, espresso machines, and other tools necessary to make coffee and espresso drinks
- Ability to multi-task, as a Barista you will be preparing more than one drink at a time while also fulfilling food orders and running a cash register, so multitasking is key to this position.
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Lead Host/Hostess
Responsibilities
- The Lead Host/Hostess is responsible for managing the front desk and other Host/Hostess in accordance with company standards
- You will oversee that all responsibilities of the Host/Hostess position are followed to ensure an efficient service
- Make sure all menus are wiped down, free of spots or stains and complete
- Make sure entry and doors are clean, free of debris and inviting
- Check with Manager to assure there are no large parties or private parties you need to know about
- Review seating chart and organize reservations (planning is everything when running an effective host stand)
- Ensure dining room is set to restaurant standards
- Check with the kitchen and service staff to ensure they are ready to accept Guests
- Answer phones and assist callers with reservations and any other requested information
- Greet and acknowledge every Guest with a friendly smile, escort them to their table and present menus
- Communicate with servers when Guests have been seated in their station
- Manage restaurant waiting list to accurately set Guest expectations while maintain an even flow across server stations
- Say good-bye to all Guests. Check to make sure everything was wonderful. If there was any kind of problem quickly get a Manager
- The host or hostess is the first impression the Guest receives when they come to our restaurant, and they are also the last. We want it to be a memorable impression.
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Open Table knowledge an advantage
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Dishwasher
Responsibilities
- Clean and stock dish area to ensure an efficient service
- Primary duties include rinsing, cleaning and sanitizing of all flatware, plates, glassware, pots, pans and storage containers
- Set up station including dishwasher and three compartment sinks and maintain their cleanliness throughout shift
- Safely use chemical cleaning products
- Sweep and mop dish room and kitchen floors
- Take out trash, recycling and cardboard boxes throughout shift
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.50 – $19.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Sous Chef
Position Summary
The Sous Chef reports directly to the Executive Chef. This individual must be familiar with the kitchen’s operations so they can fill in for the Executive Chef when needed and assist in resolving any problems that may arise on the job. A Sous Chef must possess the ability to quickly and authoritatively delegate job tasks to the Heart of the House staff. They must also be able to draw upon their experience to cover roles when needed and to effectively coach the HOH staff.
The Sous Chef is responsible for planning and directing food preparation in the kitchen. This will involve supervising the entire HOH staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice. The Sous Chef may also need to effectively discipline underperforming staff members, as well as provide incentives for staff members to go above and beyond the expectations of the Chef Team.
The Sous Chef may also be responsible for menu development, ordering, inventory, processing invoices, scheduling and human resource issues. A large portion of a sous chef’s duties are technical and they are very involved in daily production.
Job Responsibilities
- Stations are set up on time with quantities reflecting projected volume
- Prep is directed by the Chef on duty to assure maximum productivity and to avoid waste
- Breaks are taken at set times assigned by the Chef on duty to avoid penalties and to maximize productivity
- Employees notify Executive Chef or Sous Chef when they leave the line for break, bathroom, or any other circumstances
Daily Station/Line Checks – Prior to each meal period
- Sanitizer in all stations
- Check rotation of product
- Smell, look and taste all food items
- Consistency in prepared items (sauce, salsas, mixes, etc.)
- Verify portion size (spot check with scale)
- Quantity is determined by the daily PMIX
- Confirm stations are set and ready for service per PMIX
Food Handling
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
Safety
- Maintain a safety-first culture in the Heart of House
- Document Guests and Employee Injury & Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes and chemical hazard communication)
- Responsible for overall cleanliness of the kitchen
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to Executive Chef
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for hourly HOH Team
- Document staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
Communication
- Provide information necessary for employees to perform their job consistently and efficiently
- Daily Specials – explain portions, cooking methods, and presentation
- Ensure items are prepared for each station to reflect forecasted sales
- Feedback on daily service outlining execution and speed of service
- Evaluate HOH employees’ technique and pass along to the Executive Chef
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Culinary degree, AA or BA degree a plus
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe Certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires the ability to stand, walk, lift, twist and bend for up to 10 hours a day and lift 50 lbs.
Pay Type:
Hourly
Pay: $23.00 – $26.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile and introduce yourself
- Offer beverage, wine and cocktail recommendations
- Check identification to verify Guests are of legal drinking age
- Maintain up-to-date knowledge of all menu items and daily specials
- Be aware of allergy information on menu items
- Make food and beverage recommendations and answer all related inquiries
- Take beverage and food orders and enter orders in the POS system
- Communicate regularly with Guests and anticipate needs (refill drinks, clear plates, etc.)
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Keep service stations stocked and prepared to ensure an efficient service
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Working knowledge of spirits, beer and wine including brand names and garnishes
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Pastry Chef
Responsibilities
- Create and develop dessert recipes and menus to complement the restaurant’s cuisine
- Creating items that meet our budgeted cost goals
- Keep pace with consumer trends/demands
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Establish and maintain proper inventory levels
- Order product to cover flow of business without excessive purchasing
- Handle, store and rotate all bakery products to maintain freshness
- Track and report bakery waste
- Provide proper and detailed training for hourly personnel
- Maintain proper staffing levels at all times
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Must be dependable and timely
- Weekends, holidays and evenings required
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Toast POS knowledge an advantage
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 2+ years
Pay Type:
Hourly
Pay: $18.00 – $21.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Cocktail Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile
- Check identification to verify Guests are of legal drinking age
- Provide drink and food recommendations and answer all related inquiries
- Maintain up-to-date knowledge of all menu items and daily specials
- Take beverage and food orders and enter orders in the POS system
- Deliver drinks and food in timely manner while providing friendly and attentive service
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Clear, wipe down and reset tables for next Guest
- Work with the bar staff to ensure work areas are stocked with glasses and garnishments are replenished throughout the shift
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Toast POS knowledge an advantage
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $16.50 – $16.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bartender
Responsibilities
- Greet Guests and present beverage and food menus
- Provide drink and food recommendations and answer all related inquiries
- Check identification to verify Guests are of legal drinking age
- Take orders from serving staff and directly from Guests
- Prepare and serve alcoholic and non-alcoholic drinks in accordance with recipes
- Deliver drinks and food in timely manner while providing friendly and attentive service
- Cut fruit and garnishes for drinks in accordance with recipes
- Stock bar and ensure cleanliness behind the bar and lounge area at all times
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit problems related to Guests’ excessive drinking by following established procedures
- Prepare Guest checks and process payments using the POS system
- Balance cash register at the start and close of each shift
- Arrange glasses and bar equipment into attractive and functional displays
- Monitor inventory
- Order and restock bar inventory
- Switch out kegs when needed
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
Skills:
- Toast POS knowledge an advantage
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Shift(s):
- AM/PM Shift
- Full-Time
Pay Type:
Hourly
Pay: $20.00 – $23.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Expeditor/Food Runner
Responsibilities
- Ensure an efficient flow of orders coming from the kitchen
- Read tickets and ensure orders are being prepared with the correct priority
- Check dishes before delivery for accuracy, temperature and presentation
- Assist in the final preparation, assembly or garnish of dishes
- Greet and acknowledge every Guest with a friendly smile
- Deliver food in timely manner while providing friendly and attentive service
- Announce each menu item as you’re serving the Guest
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Support other tasks as needed (ex: clearing dishes, stocking, garnish prep, etc.)
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $16.50 – $16.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bar Back
Responsibilities
- Stock ice for all drink wells
- Stock glassware
- Stock juice, liquor, beer and wine
- Cut and stock fruit and garnishes for drinks
- Change out kegs
- Wipe down bar tops, counters and tables
- Collect dirty glassware and dishes
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
- Valid driver’s license and able to drive a golf cart
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Expeditor/Food Runner
Responsibilities
- Ensure an efficient flow of orders coming from the kitchen
- Read tickets and ensure orders are being prepared with the correct priority
- Check dishes before delivery for accuracy, temperature and presentation
- Assist in the final preparation, assembly or garnish of dishes
- Greet and acknowledge every Guest with a friendly smile
- Deliver food in timely manner while providing friendly and attentive service
- Announce each menu item as you’re serving the Guest
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Support other tasks as needed (ex: clearing dishes, stocking, garnish prep, etc.)
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile and introduce yourself
- Offer beverage, wine and cocktail recommendations
- Check identification to verify Guests are of legal drinking age
- Maintain up-to-date knowledge of all menu items and daily specials
- Be aware of allergy information on menu items
- Make food and beverage recommendations and answer all related inquiries
- Take beverage and food orders and enter orders in the POS system
- Communicate regularly with Guests and anticipate needs (refill drinks, clear plates, etc.)
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Keep service stations stocked and prepared to ensure an efficient service
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- High standard of personal appearance and hygiene
- Working knowledge of spirits, beer and wine including brand names and garnishes
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bartender
Responsibilities
- Greet Guests and present beverage and food menus
- Provide drink and food recommendations and answer all related inquiries
- Check identification to verify Guests are of legal drinking age
- Take orders from serving staff and directly from Guests
- Prepare and serve alcoholic and non-alcoholic drinks in accordance with recipes
- Deliver drinks and food in timely manner while providing friendly and attentive service
- Cut fruit and garnishes for drinks in accordance with recipes
- Stock bar and ensure cleanliness behind the bar and lounge area at all times
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit problems related to Guests’ excessive drinking by following established procedures
- Prepare Guest checks and process payments using the POS system
- Balance cash register at the start and close of each shift
- Arrange glasses and bar equipment into attractive and functional displays
- Monitor inventory
- Order and restock bar inventory
- Switch out kegs when needed
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Guard Card required
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
- Full-Time
Experience Level: 3+ years
Pay Type:
Hourly
Pay: $16.50 – $16.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile and introduce yourself
- Offer beverage, wine and cocktail recommendations
- Check identification to verify Guests are of legal drinking age
- Maintain up-to-date knowledge of all menu items and daily specials
- Be aware of allergy information on menu items
- Make food and beverage recommendations and answer all related inquiries
- Take beverage and food orders and enter orders in the POS system
- Communicate regularly with Guests and anticipate needs (refill drinks, clear plates, etc.)
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Keep service stations stocked and prepared to ensure an efficient service
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Open Table knowledge an advantage
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
- AM/PM Shift
- Full-Time
Experience Level: 3+ years
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Shift(s):
- Full-Time
Pay Type:
Hourly
Pay: $22.50 – $25.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Host/Hostess
Responsibilities
- Make sure all menus are wiped down, free of spots or stains and complete
- Make sure entry and doors are clean, free of debris and inviting
- Check with Manager to assure there are no large parties or private parties you need to know about
- Review seating chart and organize reservations (planning is everything when running an effective host stand)
- Ensure dining room is set to restaurant standards
- Check with the kitchen and service staff to ensure they are ready to accept Guests
- Answer phones and assist callers with reservations and any other requested information.
- Greet and acknowledge every Guest with a friendly smile, escort them to their table and present menus
- Communicate with servers when Guests have been seated in their station
- Make sure server is aware they have been sat
- Manage restaurant waiting list to accurately set Guest expectations while maintain an even flow across server stations
- Say good-bye to all Guests. Check to make sure everything was wonderful. If there was any kind of problem quickly get a Manager
- The host or hostess is the first impression the Guest receives when they come to our restaurant, and they are also the last. We want it to be a memorable impression.
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 15-30 lbs.
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Expeditor/Food Runner
Responsibilities
- Ensure an efficient flow of orders coming from the kitchen
- Read tickets and ensure orders are being prepared with the correct priority
- Check dishes before delivery for accuracy, temperature and presentation
- Assist in the final preparation, assembly or garnish of dishes
- Greet and acknowledge every Guest with a friendly smile
- Deliver food in timely manner while providing friendly and attentive service
- Announce each menu item as you’re serving the Guest
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Support other tasks as needed (ex: clearing dishes, stocking, garnish prep, etc.)
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Busser
Responsibilities
- Responsible for setting and resetting dining tables
- Responsible for overall cleanliness of the dining room before, during and after service
- Keep service stations stocked and prepared to ensure an efficient service
- Deliver water and bread in a timely manner
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Remove dishes, glassware and silverware from tables after each course
- Carry dirty dishes from service station to dish room and return with clean stock
- Polish silverware
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile and introduce yourself
- Offer beverage, wine and cocktail recommendations
- Check identification to verify Guests are of legal drinking age
- Maintain up-to-date knowledge of all menu items and daily specials
- Be aware of allergy information on menu items
- Make food and beverage recommendations and answer all related inquiries
- Take beverage and food orders and enter orders in the POS system
- Communicate regularly with Guests and anticipate needs (refill drinks, clear plates, etc.)
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Keep service stations stocked and prepared to ensure an efficient service
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
Shift(s):
- AM/PM Shift
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Dishwasher
Responsibilities
- Clean and stock dish area to ensure an efficient service
- Primary duties include rinsing, cleaning and sanitizing of all flatware, plates, glassware, pots, pans and storage containers
- Set up station including dishwasher and three compartment sinks and maintain their cleanliness throughout shift
- Safely use chemical cleaning products
- Sweep and mop dish room and kitchen floors
- Take out trash, recycling and cardboard boxes throughout shift
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $16.85 – $17.30
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Pay Type:
Hourly
Pay: $23.00 – $26.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Kitchen Manager
Position Summary
Job Responsibilities
- This is a leadership position responsible for the development and operation of their team to support one of the most critical factors in our success, food quality
- A thorough knowledge of our recipes and food preparation procedures in order to effectively manage the standards with team members.
- Prep is directed to ensure maximum productivity and to avoid waste
- Manage food quality standards by consistently monitoring the temperature of hot food as well as ensuring that our cold food is stored according to standards
- Ensure a sense of urgency from all kitchen team members at all times
- Manage team member schedules, breaks and meal periods to avoid penalties and to maximize productivity
- Ensure cleanliness and safety on a daily basis
- Monitor and manage food waste on a shift by shift basis
- Manage food and stock deliveries for accuracy to invoices/inventory, safe handling of received products and notifying vendors of rejected/misdelivered items
- Sanitizer in all stations
- Check rotation of product and manage proper storage procedure
- Look at, smell and taste all food items
- Consistency in prepared items (sauce, salsas, mixes, etc.)
- Verify portion size (spot check with scale)
- Confirm stations are set and ready for service per daily PMIX
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
- Maintain a safety-first culture in the Heart of House
- Document Guests and Employee Injury and Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes and chemical hazard communication)
- Provide oversight to the cleaning program
- Provide oversite to the safety program
- Responsible for making repair as needed to kitchen equipment or complete maintenance requests
- Responsible for overall condition of kitchen equipment, building and kitchen area of restaurant
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
- Provide proper and detailed training and cross-training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for hourly HOH Team
- Document staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
- Provide information necessary for employees to perform their job consistently and efficiently
- Daily Specials – explain portions, cooking methods, and presentation
- Ensure items are prepared for each station to reflect forecasted sales
- Feedback on daily service outlining execution and speed of service
- Evaluate HOH employees’ technique and pass along to the Executive Chef
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices a plus
- ServSafe certification
Physical Demands
Pay Type:
Hourly
Pay: $23.00 – $26.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
General Manager
The General Manager is a high-level managerial position. This position requires considerable training and experience within the restaurant and hospitality management field. The General Manager will create a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
The General Manager is responsible for managing and operating the restaurant. This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The General Manager is responsible for ensuring the delivery of high food quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Extensive operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards.
Job Responsibilities
Creativity
- Creative menu design supporting the concept
- Create special event and holiday menus
- The ability to use local and seasonal items
- Creating items that meet our budgeted cost goals
- Update and cost menu items on a quarterly basis
- Keep pace with consumer trends/demands
- Complete 2-3 menu changes per year on average
- Creative thinking with regards to staff and culture development
Profit & Loss Control Based on Established Budgets
- Understand and complete accounting needs and processes daily
- Budgeting
- Cost controls
- Food cost % and labor %
- Accurate tracking of all purchased items
- Review and code invoices
- Establish and maintain proper inventory levels
- Update food and beverage inventory costing on monthly basis
- Order product to cover flow of business without excessive purchasing
- Maintain system for accurate inventory counting
- Provide accurate and updated inventories at period’s end
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Human Resources
- Recruit, on-board and train all Team Members
- Maintain employee files
- Maintain benefit enrollments with plan administrators
- Conduct coaching, counseling and on-going staff training emphasizing knowledge and excitement about our hospitality, menus and culture
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain payroll expenses within budgeted guidelines
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for HOH positions to Executive Chef
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Manage preventative maintenance service contracts
- Responsible for making repair and improvement recommendations
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
Communication
- Conduct weekly Management Team meetings
- Conduct quarterly all Team Member meetings
- Keep both HOH and FOH employees updated on recipe and food preparation changes
- Keep both HOH and FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Shift(s):
- AM/PM Shift
- Full-Time
Pay Type:
Salary
Pay: $75,000.00 – $95,000.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Pay Type:
Hourly
Pay: $23.00 – $26.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Host/Hostess
Responsibilities
- Make sure all menus are wiped down, free of spots or stains and complete
- Make sure entry and doors are clean, free of debris and inviting
- Check with Manager to assure there are no large parties or private parties you need to know about
- Review seating chart and organize reservations (planning is everything when running an effective host stand)
- Ensure dining room is set to restaurant standards
- Check with the kitchen and service staff to ensure they are ready to accept Guests
- Answer phones and assist callers with reservations and any other requested information.
- Greet and acknowledge every Guest with a friendly smile, escort them to their table and present menus
- Communicate with servers when Guests have been seated in their station
- Make sure server is aware they have been sat
- Manage restaurant waiting list to accurately set Guest expectations while maintain an even flow across server stations
- Say good-bye to all Guests. Check to make sure everything was wonderful. If there was any kind of problem quickly get a Manager
- The host or hostess is the first impression the Guest receives when they come to our restaurant, and they are also the last. We want it to be a memorable impression.
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Open Table knowledge an advantage
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile and introduce yourself
- Offer beverage, wine and cocktail recommendations
- Check identification to verify Guests are of legal drinking age
- Maintain up-to-date knowledge of all menu items and daily specials
- Be aware of allergy information on menu items
- Make food and beverage recommendations and answer all related inquiries
- Take beverage and food orders and enter orders in the POS system
- Communicate regularly with Guests and anticipate needs (refill drinks, clear plates, etc.)
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Keep service stations stocked and prepared to ensure an efficient service
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
Shift(s):
- AM Shift
- PM Shift
- Part-Time
Experience Level: 3+ years
Pay Type:
Hourly
Pay: $16.85 – $16.85
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Line Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $19.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Line Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- Minimum age requirement of 21 years
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $20.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Line Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $19.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bakery
Responsibilities
- Clean and stock bakery to ensure an efficient service
- Prepare bread, rolls, muffins, biscuits and dessert items in accordance with recipes
- Maintain in-depth knowledge of all baked goods and ingredients
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Maintain high standard and consistency of food quality and presentation
- Stock and maintain proper inventory levels of baking supplies and ingredients
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Guard Card required
- Open Table knowledge an advantage
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.85 – $16.85
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Banquet Server
Responsibilities:
- Setup event space, buffets, food and beverage stations as set by the event BEO and company standards
- Assist with food and table preparations for the event including linens, place settings, polished silverware, glassware, etc.
- Greet and assist Guests upon arrival providing assistance with seating and beverage service
- Replenish buffets and food stations efficiently and in a timely manner
- Have knowledge of the plated dinners and adequately present to Guests with synchronized service
- Provide exceptional service, check-in regularly and respond promptly to Guests by anticipating needs such as refilling drinks, clearing plates, etc.
- Communicate with banquet supervisor as well as other servers and event organizers
- Clean up venue after event ends and assist with inventory, food storage and other closeout tasks
- Comply with sanitation regulations and safety standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Numeracy and cash handling skills
- Open Table knowledge an advantage
- Toast POS knowledge an advantage
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
Shift(s):
- AM/PM Shift
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $16.85 – $16.85
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Line Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Full-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $20.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Line Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Dishwasher
Responsibilities
- Clean and stock dish area to ensure an efficient service
- Primary duties include rinsing, cleaning and sanitizing of all flatware, plates, glassware, pots, pans and storage containers
- Set up station including dishwasher and three compartment sinks and maintain their cleanliness throughout shift
- Safely use chemical cleaning products
- Sweep and mop dish room and kitchen floors
- Take out trash, recycling and cardboard boxes throughout shift
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
- Part-Time
- Full-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Pastry Chef
Responsibilities
- Create and develop dessert recipes and menus to complement the restaurant’s cuisine
- Creating items that meet our budgeted cost goals
- Keep pace with consumer trends/demands
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Establish and maintain proper inventory levels
- Order product to cover flow of business without excessive purchasing
- Handle, store and rotate all bakery products to maintain freshness
- Track and report bakery waste
- Provide proper and detailed training for hourly personnel
- Maintain proper staffing levels at all times
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- Part-Time
- Full-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $17.30
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Sous Chef
Position Summary
The Sous Chef reports directly to the Executive Chef. This individual must be familiar with the kitchen’s operations so they can fill in for the Executive Chef when needed and assist in resolving any problems that may arise on the job. A Sous Chef must possess the ability to quickly and authoritatively delegate job tasks to the Heart of the House staff. They must also be able to draw upon their experience to cover roles when needed and to effectively coach the HOH staff.
The Sous Chef is responsible for planning and directing food preparation in the kitchen. This will involve supervising the entire HOH staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice. The Sous Chef may also need to effectively discipline underperforming staff members, as well as provide incentives for staff members to go above and beyond the expectations of the Chef Team.
The Sous Chef may also be responsible for menu development, ordering, inventory, processing invoices, scheduling and human resource issues. A large portion of a sous chef’s duties are technical and they are very involved in daily production.
Job Responsibilities
- Stations are set up on time with quantities reflecting projected volume
- Prep is directed by the Chef on duty to assure maximum productivity and to avoid waste
- Breaks are taken at set times assigned by the Chef on duty to avoid penalties and to maximize productivity
- Employees notify Executive Chef or Sous Chef when they leave the line for break, bathroom, or any other circumstances
Daily Station/Line Checks – Prior to each meal period
- Sanitizer in all stations
- Check rotation of product
- Smell, look and taste all food items
- Consistency in prepared items (sauce, salsas, mixes, etc.)
- Verify portion size (spot check with scale)
- Quantity is determined by the daily PMIX
- Confirm stations are set and ready for service per PMIX
Food Handling
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
Safety
- Maintain a safety-first culture in the Heart of House
- Document Guests and Employee Injury & Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes and chemical hazard communication)
- Responsible for overall cleanliness of the kitchen
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to Executive Chef
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for hourly HOH Team
- Document staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
Communication
- Provide information necessary for employees to perform their job consistently and efficiently
- Daily Specials – explain portions, cooking methods, and presentation
- Ensure items are prepared for each station to reflect forecasted sales
- Feedback on daily service outlining execution and speed of service
- Evaluate HOH employees’ technique and pass along to the Executive Chef
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Culinary degree, AA or BA degree a plus
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe Certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires the ability to stand, walk, lift, twist and bend for up to 10 hours a day and lift 50 lbs.
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Serve Safe Certification required
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
- Able to climb stairs while carrying 15-30 lbs.
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Full-Time
Experience Level: 2+ years
Pay Type:
Hourly
Pay: $23.00 – $26.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Host/Hostess
Responsibilities
- Make sure all menus are wiped down, free of spots or stains and complete
- Make sure entry and doors are clean, free of debris and inviting
- Check with Manager to assure there are no large parties or private parties you need to know about
- Review seating chart and organize reservations (planning is everything when running an effective host stand)
- Ensure dining room is set to restaurant standards
- Check with the kitchen and service staff to ensure they are ready to accept Guests
- Answer phones and assist callers with reservations and any other requested information.
- Greet and acknowledge every Guest with a friendly smile, escort them to their table and present menus
- Communicate with servers when Guests have been seated in their station
- Make sure server is aware they have been sat
- Manage restaurant waiting list to accurately set Guest expectations while maintain an even flow across server stations
- Say good-bye to all Guests. Check to make sure everything was wonderful. If there was any kind of problem quickly get a Manager
- The host or hostess is the first impression the Guest receives when they come to our restaurant, and they are also the last. We want it to be a memorable impression.
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Open Table knowledge an advantage
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Dishwasher
Responsibilities
- Clean and stock dish area to ensure an efficient service
- Primary duties include rinsing, cleaning and sanitizing of all flatware, plates, glassware, pots, pans and storage containers
- Set up station including dishwasher and three compartment sinks and maintain their cleanliness throughout shift
- Safely use chemical cleaning products
- Sweep and mop dish room and kitchen floors
- Take out trash, recycling and cardboard boxes throughout shift
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.25 – $18.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Dishwasher
Responsibilities
- Clean and stock dish area to ensure an efficient service
- Primary duties include rinsing, cleaning and sanitizing of all flatware, plates, glassware, pots, pans and storage containers
- Set up station including dishwasher and three compartment sinks and maintain their cleanliness throughout shift
- Safely use chemical cleaning products
- Sweep and mop dish room and kitchen floors
- Take out trash, recycling and cardboard boxes throughout shift
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Full-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.25 – $19.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile and introduce yourself
- Offer beverage, wine and cocktail recommendations
- Check identification to verify Guests are of legal drinking age
- Maintain up-to-date knowledge of all menu items and daily specials
- Be aware of allergy information on menu items
- Make food and beverage recommendations and answer all related inquiries
- Take beverage and food orders and enter orders in the POS system
- Communicate regularly with Guests and anticipate needs (refill drinks, clear plates, etc.)
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Keep service stations stocked and prepared to ensure an efficient service
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Working knowledge of spirits, beer and wine including brand names and garnishes
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 2+ years
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Host/Hostess
Responsibilities
- Make sure all menus are wiped down, free of spots or stains and complete
- Make sure entry and doors are clean, free of debris and inviting
- Check with Manager to assure there are no large parties or private parties you need to know about
- Review seating chart and organize reservations (planning is everything when running an effective host stand)
- Ensure dining room is set to restaurant standards
- Check with the kitchen and service staff to ensure they are ready to accept Guests
- Answer phones and assist callers with reservations and any other requested information.
- Greet and acknowledge every Guest with a friendly smile, escort them to their table and present menus
- Communicate with servers when Guests have been seated in their station
- Make sure server is aware they have been sat
- Manage restaurant waiting list to accurately set Guest expectations while maintain an even flow across server stations
- Say good-bye to all Guests. Check to make sure everything was wonderful. If there was any kind of problem quickly get a Manager
- The host or hostess is the first impression the Guest receives when they come to our restaurant, and they are also the last. We want it to be a memorable impression.
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Open Table knowledge an advantage
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
- Full-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Sous Chef
Position Summary
The Sous Chef reports directly to the Executive Chef. This individual must be familiar with the kitchen’s operations so they can fill in for the Executive Chef when needed and assist in resolving any problems that may arise on the job. A Sous Chef must possess the ability to quickly and authoritatively delegate job tasks to the Heart of the House staff. They must also be able to draw upon their experience to cover roles when needed and to effectively coach the HOH staff.
The Sous Chef is responsible for planning and directing food preparation in the kitchen. This will involve supervising the entire HOH staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice. The Sous Chef may also need to effectively discipline underperforming staff members, as well as provide incentives for staff members to go above and beyond the expectations of the Chef Team.
The Sous Chef may also be responsible for menu development, ordering, inventory, processing invoices, scheduling and human resource issues. A large portion of a sous chef’s duties are technical and they are very involved in daily production.
Job Responsibilities
- Stations are set up on time with quantities reflecting projected volume
- Prep is directed by the Chef on duty to assure maximum productivity and to avoid waste
- Breaks are taken at set times assigned by the Chef on duty to avoid penalties and to maximize productivity
- Employees notify Executive Chef or Sous Chef when they leave the line for break, bathroom, or any other circumstances
Daily Station/Line Checks – Prior to each meal period
- Sanitizer in all stations
- Check rotation of product
- Smell, look and taste all food items
- Consistency in prepared items (sauce, salsas, mixes, etc.)
- Verify portion size (spot check with scale)
- Quantity is determined by the daily PMIX
- Confirm stations are set and ready for service per PMIX
Food Handling
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
Safety
- Maintain a safety-first culture in the Heart of House
- Document Guests and Employee Injury & Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes and chemical hazard communication)
- Responsible for overall cleanliness of the kitchen
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to Executive Chef
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for hourly HOH Team
- Document staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
Communication
- Provide information necessary for employees to perform their job consistently and efficiently
- Daily Specials – explain portions, cooking methods, and presentation
- Ensure items are prepared for each station to reflect forecasted sales
- Feedback on daily service outlining execution and speed of service
- Evaluate HOH employees’ technique and pass along to the Executive Chef
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Culinary degree, AA or BA degree a plus
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe Certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires the ability to stand, walk, lift, twist and bend for up to 10 hours a day and lift 50 lbs.
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Food Handlers card required
- Serve Safe Certification required
- Toast POS knowledge an advantage
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- AM/PM Shift
- Full-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $22.00 – $24.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
- Valid driver’s license and able to drive a golf cart
- Knowledge of golf etiquette
- Must be well schooled in the use of grinders, espresso machines, and other tools necessary to make coffee and espresso drinks
- Ability to multi-task, as a Barista you will be preparing more than one drink at a time while also fulfilling food orders and running a cash register, so multitasking is key to this position.
Skills:
- Food Handlers card required
- Serve Safe Certification required
- Guard Card required
- Open Table knowledge an advantage
- Aloha POS knowledge an advantage
- Toast POS knowledge an advantage
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Full-Time
Experience Level: 3+ years
Pay Type:
Hourly
Pay: $24.00 – $26.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Sous Chef
Position Summary
The Sous Chef reports directly to the Executive Chef. This individual must be familiar with the kitchen’s operations so they can fill in for the Executive Chef when needed and assist in resolving any problems that may arise on the job. A Sous Chef must possess the ability to quickly and authoritatively delegate job tasks to the Heart of the House staff. They must also be able to draw upon their experience to cover roles when needed and to effectively coach the HOH staff.
The Sous Chef is responsible for planning and directing food preparation in the kitchen. This will involve supervising the entire HOH staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice. The Sous Chef may also need to effectively discipline underperforming staff members, as well as provide incentives for staff members to go above and beyond the expectations of the Chef Team.
The Sous Chef may also be responsible for menu development, ordering, inventory, processing invoices, scheduling and human resource issues. A large portion of a sous chef’s duties are technical and they are very involved in daily production.
Job Responsibilities
- Stations are set up on time with quantities reflecting projected volume
- Prep is directed by the Chef on duty to assure maximum productivity and to avoid waste
- Breaks are taken at set times assigned by the Chef on duty to avoid penalties and to maximize productivity
- Employees notify Executive Chef or Sous Chef when they leave the line for break, bathroom, or any other circumstances
Daily Station/Line Checks – Prior to each meal period
- Sanitizer in all stations
- Check rotation of product
- Smell, look and taste all food items
- Consistency in prepared items (sauce, salsas, mixes, etc.)
- Verify portion size (spot check with scale)
- Quantity is determined by the daily PMIX
- Confirm stations are set and ready for service per PMIX
Food Handling
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
Safety
- Maintain a safety-first culture in the Heart of House
- Document Guests and Employee Injury & Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes and chemical hazard communication)
- Responsible for overall cleanliness of the kitchen
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to Executive Chef
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for hourly HOH Team
- Document staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
Communication
- Provide information necessary for employees to perform their job consistently and efficiently
- Daily Specials – explain portions, cooking methods, and presentation
- Ensure items are prepared for each station to reflect forecasted sales
- Feedback on daily service outlining execution and speed of service
- Evaluate HOH employees’ technique and pass along to the Executive Chef
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Culinary degree, AA or BA degree a plus
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe Certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires the ability to stand, walk, lift, twist and bend for up to 10 hours a day and lift 50 lbs.
Shift(s):
- AM/PM Shift
- Full-Time
Pay Type:
Hourly
Pay: $24.75 – $26.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Sous Chef
Position Summary
The Sous Chef reports directly to the Executive Chef. This individual must be familiar with the kitchen’s operations so they can fill in for the Executive Chef when needed and assist in resolving any problems that may arise on the job. A Sous Chef must possess the ability to quickly and authoritatively delegate job tasks to the Heart of the House staff. They must also be able to draw upon their experience to cover roles when needed and to effectively coach the HOH staff.
The Sous Chef is responsible for planning and directing food preparation in the kitchen. This will involve supervising the entire HOH staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice. The Sous Chef may also need to effectively discipline underperforming staff members, as well as provide incentives for staff members to go above and beyond the expectations of the Chef Team.
The Sous Chef may also be responsible for menu development, ordering, inventory, processing invoices, scheduling and human resource issues. A large portion of a sous chef’s duties are technical and they are very involved in daily production.
Job Responsibilities
- Stations are set up on time with quantities reflecting projected volume
- Prep is directed by the Chef on duty to assure maximum productivity and to avoid waste
- Breaks are taken at set times assigned by the Chef on duty to avoid penalties and to maximize productivity
- Employees notify Executive Chef or Sous Chef when they leave the line for break, bathroom, or any other circumstances
Daily Station/Line Checks – Prior to each meal period
- Sanitizer in all stations
- Check rotation of product
- Smell, look and taste all food items
- Consistency in prepared items (sauce, salsas, mixes, etc.)
- Verify portion size (spot check with scale)
- Quantity is determined by the daily PMIX
- Confirm stations are set and ready for service per PMIX
Food Handling
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
Safety
- Maintain a safety-first culture in the Heart of House
- Document Guests and Employee Injury & Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes and chemical hazard communication)
- Responsible for overall cleanliness of the kitchen
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to Executive Chef
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for hourly HOH Team
- Document staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
Communication
- Provide information necessary for employees to perform their job consistently and efficiently
- Daily Specials – explain portions, cooking methods, and presentation
- Ensure items are prepared for each station to reflect forecasted sales
- Feedback on daily service outlining execution and speed of service
- Evaluate HOH employees’ technique and pass along to the Executive Chef
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Culinary degree, AA or BA degree a plus
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe Certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires the ability to stand, walk, lift, twist and bend for up to 10 hours a day and lift 50 lbs.
Shift(s):
- AM/PM Shift
- Full-Time
Pay Type:
Hourly
Pay: $22.00 – $26.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Prep Cook
Responsibilities
- Clean and stock prep area to ensure an efficient service
- Receive deliveries and store product
- Prepare ingredients for dishes offered on the menu according to recipe specifications and within normal production times
- Wash, chop, grate and slice vegetables to go in various dishes
- Cut and slice meats to the appropriate portion size
- Undertake basic cooking duties such as reducing sauces and parboiling food as assigned
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Label, stock and organize all ingredients on shelves
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $19.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Shift(s):
- PM Shift
- Full-Time
Pay Type:
Hourly
Pay: $24.00 – $30.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Pay Type:
Hourly
Pay: $20.00 – $25.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Line Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
- Able to climb stairs while carrying 15-30 lbs.
Shift(s):
- AM/PM Shift
- Full-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $20.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bartender
Responsibilities
- Greet Guests and present beverage and food menus
- Provide drink and food recommendations and answer all related inquiries
- Check identification to verify Guests are of legal drinking age
- Take orders from serving staff and directly from Guests
- Prepare and serve alcoholic and non-alcoholic drinks in accordance with recipes
- Deliver drinks and food in timely manner while providing friendly and attentive service
- Cut fruit and garnishes for drinks in accordance with recipes
- Stock bar and ensure cleanliness behind the bar and lounge area at all times
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit problems related to Guests’ excessive drinking by following established procedures
- Prepare Guest checks and process payments using the POS system
- Balance cash register at the start and close of each shift
- Arrange glasses and bar equipment into attractive and functional displays
- Monitor inventory
- Order and restock bar inventory
- Switch out kegs when needed
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess a clear understanding of weights and measures
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
- Full-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Sous Chef
Position Summary
The Sous Chef reports directly to the Executive Chef. This individual must be familiar with the kitchen’s operations so they can fill in for the Executive Chef when needed and assist in resolving any problems that may arise on the job. A Sous Chef must possess the ability to quickly and authoritatively delegate job tasks to the Heart of the House staff. They must also be able to draw upon their experience to cover roles when needed and to effectively coach the HOH staff.
The Sous Chef is responsible for planning and directing food preparation in the kitchen. This will involve supervising the entire HOH staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice. The Sous Chef may also need to effectively discipline underperforming staff members, as well as provide incentives for staff members to go above and beyond the expectations of the Chef Team.
The Sous Chef may also be responsible for menu development, ordering, inventory, processing invoices, scheduling and human resource issues. A large portion of a sous chef’s duties are technical and they are very involved in daily production.
Job Responsibilities
- Stations are set up on time with quantities reflecting projected volume
- Prep is directed by the Chef on duty to assure maximum productivity and to avoid waste
- Breaks are taken at set times assigned by the Chef on duty to avoid penalties and to maximize productivity
- Employees notify Executive Chef or Sous Chef when they leave the line for break, bathroom, or any other circumstances
Daily Station/Line Checks – Prior to each meal period
- Sanitizer in all stations
- Check rotation of product
- Smell, look and taste all food items
- Consistency in prepared items (sauce, salsas, mixes, etc.)
- Verify portion size (spot check with scale)
- Quantity is determined by the daily PMIX
- Confirm stations are set and ready for service per PMIX
Food Handling
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
Safety
- Maintain a safety-first culture in the Heart of House
- Document Guests and Employee Injury & Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes and chemical hazard communication)
- Responsible for overall cleanliness of the kitchen
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to Executive Chef
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for hourly HOH Team
- Document staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
Communication
- Provide information necessary for employees to perform their job consistently and efficiently
- Daily Specials – explain portions, cooking methods, and presentation
- Ensure items are prepared for each station to reflect forecasted sales
- Feedback on daily service outlining execution and speed of service
- Evaluate HOH employees’ technique and pass along to the Executive Chef
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Culinary degree, AA or BA degree a plus
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe Certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires the ability to stand, walk, lift, twist and bend for up to 10 hours a day and lift 50 lbs.
Shift(s):
- AM/PM Shift
- Full-Time
Pay Type:
Hourly
Pay: $20.00 – $25.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Event Sales Manager
As a Event Sales Manager, you will work directly with the Senior Events Sales Manager to drive sales and execute unforgettable events for our Guests and support the policies and procedures of CRG to deliver quality products and great service while maintaining budgeted financial guidelines. This position requires previous training and experience with a combination of restaurant, banquet service and event sales experience.
The Event Sales Manager is a “firsthand multi-tasking” position, which requires working on the floor during high volume, events, and holiday periods as well as when training and developing event employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained service Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales, and customer service in accordance with company standards and direction from the Senior Event Sales Manager and General Manager.
Job Responsibilities
Productivity
- Sell, contract, and coordinate all restaurant and event spaces.
- Answer leads, assist walk-ins and phone inquiries.
- Achieve and exceed personal and team sales goals.
- Plan and contract events, focusing on enhancing and elevating experience to ensure Guest satisfaction and repeat bookings.
- Assist with forecasting sales.
- Assist with the creation and marketing of seasonal packages.
- Incorporate initiatives to support sales strategies and activities.
- Recommend pricing strategies, service improvements and upsell strategies.
- Greet Guests as they arrive and be on the floor during events to ensure an efficient service.
- Respond promptly to Guest requests in a polite and professional fashion.
- Attempt to limit and resolve all problems related to Guests’ service.
- Attempt to limit and resolve all event staff related issues.
- Manage meal breaks and rest breaks to avoid penalties and to maximize productivity.
- Maintain positive relationships with vendors, staff, prospective clients, and industry professionals.
- Attending appropriate industry networking events with Management approval.
Administrative/HR
- Assists with writing the quarterly and annual marketing and sales strategy plans.
- Run sales and revenue reports weekly and distribute them to appropriate staff.
- Maintain updates of all accounts within Tripleseat, Wedding Wire, and OpenTable.
- Supervise, set up, execute, and maintain service standards with your Team day of events.
- Complete standard operation procedures and template updates as assigned.
- HR responsibilities may include but are not limited to employee training, schedules, and reviews.
- Complete accounting needs for events department and reconcile events daily.
- Establish and maintain proper inventory levels.
- Order supplies to cover flow of business without excessive purchasing.
- Utilize company established policies, procedures, and forms.
- Attend weekly BEO Meetings.
Safety
- Maintain a safety-first culture in the Events Department.
- Daily staff training on safety practices by observation and correcting bad safety habits.
- Use the Injury Illness Prevention Program to maintain a safety-first culture.
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions, and food terminology.
- Provide a safe working environment for employees and Guests by maintaining event facilities and equipment in their optimal working condition.
- Adhere to all restaurant safety guidelines.
Necessary Abilities, Knowledge & Skills
- Professional and proficient verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Energetic, motivated, and creative collaborator.
- Diplomacy in dealing with difficult situations and people, while exhibiting a consistent level of professionalism.
- Minimum 1-year recent Event Sales experience within a high-volume event venue.
- Knowledge of Microsoft Windows and Office applications.
- Experience with event management software i.e., Tripleseat, Cvent, Social Tables a plus.
- A combination of both restaurant, banquet service and event sales experience a plus.
- Knowledge of Social Media Platforms a plus.
- CMP CPCE and/or other industry certifications a plus.
- Flexible schedule to work some evenings, weekends, and holidays.
- This is not a remote position.
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant and event setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires you to stand, walk, lift, twist, and bend for up to 10 hours a day, lift 10-20 lbs. regularly, and move up to 50 lbs. with assistance.
Pay Type:
Salary
Pay: $66,560.00 – $70,000.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Sous Chef
Position Summary
The Sous Chef reports directly to the Executive Chef. This individual must be familiar with the kitchen’s operations so they can fill in for the Executive Chef when needed and assist in resolving any problems that may arise on the job. A Sous Chef must possess the ability to quickly and authoritatively delegate job tasks to the Heart of the House staff. They must also be able to draw upon their experience to cover roles when needed and to effectively coach the HOH staff.
The Sous Chef is responsible for planning and directing food preparation in the kitchen. This will involve supervising the entire HOH staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice. The Sous Chef may also need to effectively discipline underperforming staff members, as well as provide incentives for staff members to go above and beyond the expectations of the Chef Team.
The Sous Chef may also be responsible for menu development, ordering, inventory, processing invoices, scheduling and human resource issues. A large portion of a sous chef’s duties are technical and they are very involved in daily production.
Job Responsibilities
- Stations are set up on time with quantities reflecting projected volume
- Prep is directed by the Chef on duty to assure maximum productivity and to avoid waste
- Breaks are taken at set times assigned by the Chef on duty to avoid penalties and to maximize productivity
- Employees notify Executive Chef or Sous Chef when they leave the line for break, bathroom, or any other circumstances
Daily Station/Line Checks – Prior to each meal period
- Sanitizer in all stations
- Check rotation of product
- Smell, look and taste all food items
- Consistency in prepared items (sauce, salsas, mixes, etc.)
- Verify portion size (spot check with scale)
- Quantity is determined by the daily PMIX
- Confirm stations are set and ready for service per PMIX
Food Handling
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
Safety
- Maintain a safety-first culture in the Heart of House
- Document Guests and Employee Injury & Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes and chemical hazard communication)
- Responsible for overall cleanliness of the kitchen
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to Executive Chef
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for hourly HOH Team
- Document staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
Communication
- Provide information necessary for employees to perform their job consistently and efficiently
- Daily Specials – explain portions, cooking methods, and presentation
- Ensure items are prepared for each station to reflect forecasted sales
- Feedback on daily service outlining execution and speed of service
- Evaluate HOH employees’ technique and pass along to the Executive Chef
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Culinary degree, AA or BA degree a plus
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe Certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires the ability to stand, walk, lift, twist and bend for up to 10 hours a day and lift 50 lbs.
Pay Type:
Hourly
Pay: $20.00 – $25.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bartender
Responsibilities
- Greet Guests and present beverage and food menus
- Provide drink and food recommendations and answer all related inquiries
- Check identification to verify Guests are of legal drinking age
- Take orders from serving staff and directly from Guests
- Prepare and serve alcoholic and non-alcoholic drinks in accordance with recipes
- Deliver drinks and food in timely manner while providing friendly and attentive service
- Cut fruit and garnishes for drinks in accordance with recipes
- Stock bar and ensure cleanliness behind the bar and lounge area at all times
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit problems related to Guests’ excessive drinking by following established procedures
- Prepare Guest checks and process payments using the POS system
- Balance cash register at the start and close of each shift
- Arrange glasses and bar equipment into attractive and functional displays
- Monitor inventory
- Order and restock bar inventory
- Switch out kegs when needed
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
Skills:
- Numeracy and cash handling skills
- Toast POS knowledge an advantage
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile and introduce yourself
- Offer beverage, wine and cocktail recommendations
- Check identification to verify Guests are of legal drinking age
- Maintain up-to-date knowledge of all menu items and daily specials
- Be aware of allergy information on menu items
- Make food and beverage recommendations and answer all related inquiries
- Take beverage and food orders and enter orders in the POS system
- Communicate regularly with Guests and anticipate needs (refill drinks, clear plates, etc.)
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Keep service stations stocked and prepared to ensure an efficient service
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Numeracy and cash handling skills
- Toast POS knowledge an advantage
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
- Able to climb stairs while carrying 15-30 lbs.
Shift(s):
- PM Shift
- AM/PM Shift
- Part-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Prep Cook
Responsibilities
- Clean and stock prep area to ensure an efficient service
- Receive deliveries and store product
- Prepare ingredients for dishes offered on the menu according to recipe specifications and within normal production times
- Wash, chop, grate and slice vegetables to go in various dishes
- Cut and slice meats to the appropriate portion size
- Undertake basic cooking duties such as reducing sauces and parboiling food as assigned
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Label, stock and organize all ingredients on shelves
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to work as part of a Team
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- Part-Time
- Full-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.00 – $19.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Line Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
- AM/PM Shift
- Full-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $19.00 – $21.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Kitchen Manager
Position Summary
Job Responsibilities
- This is a leadership position responsible for the development and operation of their team to support one of the most critical factors in our success, food quality
- A thorough knowledge of our recipes and food preparation procedures in order to effectively manage the standards with team members.
- Prep is directed to ensure maximum productivity and to avoid waste
- Manage food quality standards by consistently monitoring the temperature of hot food as well as ensuring that our cold food is stored according to standards
- Ensure a sense of urgency from all kitchen team members at all times
- Manage team member schedules, breaks and meal periods to avoid penalties and to maximize productivity
- Ensure cleanliness and safety on a daily basis
- Monitor and manage food waste on a shift by shift basis
- Manage food and stock deliveries for accuracy to invoices/inventory, safe handling of received products and notifying vendors of rejected/misdelivered items
- Sanitizer in all stations
- Check rotation of product and manage proper storage procedure
- Look at, smell and taste all food items
- Consistency in prepared items (sauce, salsas, mixes, etc.)
- Verify portion size (spot check with scale)
- Confirm stations are set and ready for service per daily PMIX
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
- Maintain a safety-first culture in the Heart of House
- Document Guests and Employee Injury and Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes and chemical hazard communication)
- Provide oversight to the cleaning program
- Provide oversite to the safety program
- Responsible for making repair as needed to kitchen equipment or complete maintenance requests
- Responsible for overall condition of kitchen equipment, building and kitchen area of restaurant
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
- Provide proper and detailed training and cross-training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for hourly HOH Team
- Document staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
- Provide information necessary for employees to perform their job consistently and efficiently
- Daily Specials – explain portions, cooking methods, and presentation
- Ensure items are prepared for each station to reflect forecasted sales
- Feedback on daily service outlining execution and speed of service
- Evaluate HOH employees’ technique and pass along to the Executive Chef
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices a plus
- ServSafe certification
Physical Demands
Pay Type:
Hourly
Pay: $22.00 – $24.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Host/Hostess
Responsibilities
- Make sure all menus are wiped down, free of spots or stains and complete
- Make sure entry and doors are clean, free of debris and inviting
- Check with Manager to assure there are no large parties or private parties you need to know about
- Review seating chart and organize reservations (planning is everything when running an effective host stand)
- Ensure dining room is set to restaurant standards
- Check with the kitchen and service staff to ensure they are ready to accept Guests
- Answer phones and assist callers with reservations and any other requested information.
- Greet and acknowledge every Guest with a friendly smile, escort them to their table and present menus
- Communicate with servers when Guests have been seated in their station
- Make sure server is aware they have been sat
- Manage restaurant waiting list to accurately set Guest expectations while maintain an even flow across server stations
- Say good-bye to all Guests. Check to make sure everything was wonderful. If there was any kind of problem quickly get a Manager
- The host or hostess is the first impression the Guest receives when they come to our restaurant, and they are also the last. We want it to be a memorable impression.
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Requires a good sense of prioritization and organizational skills
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Must be dependable and timely
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 15-30 lbs.
Shift(s):
- PM Shift
- AM/PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.50 – $16.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Dishwasher
Responsibilities
- Clean and stock dish area to ensure an efficient service
- Primary duties include rinsing, cleaning and sanitizing of all flatware, plates, glassware, pots, pans and storage containers
- Set up station including dishwasher and three compartment sinks and maintain their cleanliness throughout shift
- Safely use chemical cleaning products
- Sweep and mop dish room and kitchen floors
- Take out trash, recycling and cardboard boxes throughout shift
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Weekends, holidays and evenings required
Skills:
- Able to lift 30-50 lbs.
Shift(s):
- PM Shift
- Part-Time
- Full-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.00 – $17.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Busser
Responsibilities
- Responsible for setting and resetting dining tables
- Responsible for overall cleanliness of the dining room before, during and after service
- Keep service stations stocked and prepared to ensure an efficient service
- Deliver water and bread in a timely manner
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Remove dishes, glassware and silverware from tables after each course
- Carry dirty dishes from service station to dish room and return with clean stock
- Polish silverware
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Must be dependable and timely
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 15-30 lbs.
Shift(s):
- PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.50 – $16.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bar Back
Responsibilities
- Stock ice for all drink wells
- Stock glassware
- Stock juice, liquor, beer and wine
- Cut and stock fruit and garnishes for drinks
- Change out kegs
- Wipe down bar tops, counters and tables
- Collect dirty glassware and dishes
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
Skills:
- Able to lift 30-50 lbs.
Shift(s):
- PM Shift
- Part-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $16.50 – $16.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Pantry
Responsibilities
- Clean and stock pantry to ensure an efficient service
- Make appetizers, soups and salads according to recipe specifications and within normal production times
- Wash, chop, grate and slice vegetables to go in various dishes
- Prepare dressings, spice, rubs, sauces, and garnishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to work as part of a Team
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $18.00 – $20.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bartender
Responsibilities
- Greet Guests and present beverage and food menus
- Provide drink and food recommendations and answer all related inquiries
- Check identification to verify Guests are of legal drinking age
- Take orders from serving staff and directly from Guests
- Prepare and serve alcoholic and non-alcoholic drinks in accordance with recipes
- Deliver drinks and food in timely manner while providing friendly and attentive service
- Cut fruit and garnishes for drinks in accordance with recipes
- Stock bar and ensure cleanliness behind the bar and lounge area at all times
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit problems related to Guests’ excessive drinking by following established procedures
- Prepare Guest checks and process payments using the POS system
- Balance cash register at the start and close of each shift
- Arrange glasses and bar equipment into attractive and functional displays
- Monitor inventory
- Order and restock bar inventory
- Switch out kegs when needed
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 2+ years
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Busser
Responsibilities
- Responsible for setting and resetting dining tables
- Responsible for overall cleanliness of the dining room before, during and after service
- Keep service stations stocked and prepared to ensure an efficient service
- Deliver water and bread in a timely manner
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Remove dishes, glassware and silverware from tables after each course
- Carry dirty dishes from service station to dish room and return with clean stock
- Polish silverware
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Line Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $19.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Expeditor/Food Runner
Responsibilities
- Ensure an efficient flow of orders coming from the kitchen
- Read tickets and ensure orders are being prepared with the correct priority
- Check dishes before delivery for accuracy, temperature and presentation
- Assist in the final preparation, assembly or garnish of dishes
- Greet and acknowledge every Guest with a friendly smile
- Deliver food in timely manner while providing friendly and attentive service
- Announce each menu item as you’re serving the Guest
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Support other tasks as needed (ex: clearing dishes, stocking, garnish prep, etc.)
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Busser
Responsibilities
- Responsible for setting and resetting dining tables
- Responsible for overall cleanliness of the dining room before, during and after service
- Keep service stations stocked and prepared to ensure an efficient service
- Deliver water and bread in a timely manner
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Remove dishes, glassware and silverware from tables after each course
- Carry dirty dishes from service station to dish room and return with clean stock
- Polish silverware
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Sous Chef
Position Summary
The Sous Chef reports directly to the Executive Chef. This individual must be familiar with the kitchen’s operations so they can fill in for the Executive Chef when needed and assist in resolving any problems that may arise on the job. A Sous Chef must possess the ability to quickly and authoritatively delegate job tasks to the Heart of the House staff. They must also be able to draw upon their experience to cover roles when needed and to effectively coach the HOH staff.
The Sous Chef is responsible for planning and directing food preparation in the kitchen. This will involve supervising the entire HOH staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice. The Sous Chef may also need to effectively discipline underperforming staff members, as well as provide incentives for staff members to go above and beyond the expectations of the Chef Team.
The Sous Chef may also be responsible for menu development, ordering, inventory, processing invoices, scheduling and human resource issues. A large portion of a sous chef’s duties are technical and they are very involved in daily production.
Job Responsibilities
- Stations are set up on time with quantities reflecting projected volume
- Prep is directed by the Chef on duty to assure maximum productivity and to avoid waste
- Breaks are taken at set times assigned by the Chef on duty to avoid penalties and to maximize productivity
- Employees notify Executive Chef or Sous Chef when they leave the line for break, bathroom, or any other circumstances
Daily Station/Line Checks – Prior to each meal period
- Sanitizer in all stations
- Check rotation of product
- Smell, look and taste all food items
- Consistency in prepared items (sauce, salsas, mixes, etc.)
- Verify portion size (spot check with scale)
- Quantity is determined by the daily PMIX
- Confirm stations are set and ready for service per PMIX
Food Handling
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
Safety
- Maintain a safety-first culture in the Heart of House
- Document Guests and Employee Injury & Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes and chemical hazard communication)
- Responsible for overall cleanliness of the kitchen
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to Executive Chef
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for hourly HOH Team
- Document staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
Communication
- Provide information necessary for employees to perform their job consistently and efficiently
- Daily Specials – explain portions, cooking methods, and presentation
- Ensure items are prepared for each station to reflect forecasted sales
- Feedback on daily service outlining execution and speed of service
- Evaluate HOH employees’ technique and pass along to the Executive Chef
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Culinary degree, AA or BA degree a plus
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe Certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires the ability to stand, walk, lift, twist and bend for up to 10 hours a day and lift 50 lbs.
Pay Type:
Hourly
Pay: $21.00 – $25.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Busser
Responsibilities
- Responsible for setting and resetting dining tables
- Responsible for overall cleanliness of the dining room before, during and after service
- Keep service stations stocked and prepared to ensure an efficient service
- Deliver water and bread in a timely manner
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Remove dishes, glassware and silverware from tables after each course
- Carry dirty dishes from service station to dish room and return with clean stock
- Polish silverware
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.85 – $16.85
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Expeditor/Food Runner
Responsibilities
- Ensure an efficient flow of orders coming from the kitchen
- Read tickets and ensure orders are being prepared with the correct priority
- Check dishes before delivery for accuracy, temperature and presentation
- Assist in the final preparation, assembly or garnish of dishes
- Greet and acknowledge every Guest with a friendly smile
- Deliver food in timely manner while providing friendly and attentive service
- Announce each menu item as you’re serving the Guest
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Support other tasks as needed (ex: clearing dishes, stocking, garnish prep, etc.)
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile and introduce yourself
- Offer beverage, wine and cocktail recommendations
- Check identification to verify Guests are of legal drinking age
- Maintain up-to-date knowledge of all menu items and daily specials
- Be aware of allergy information on menu items
- Make food and beverage recommendations and answer all related inquiries
- Take beverage and food orders and enter orders in the POS system
- Communicate regularly with Guests and anticipate needs (refill drinks, clear plates, etc.)
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Keep service stations stocked and prepared to ensure an efficient service
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Expeditor/Food Runner
Responsibilities
- Ensure an efficient flow of orders coming from the kitchen
- Read tickets and ensure orders are being prepared with the correct priority
- Check dishes before delivery for accuracy, temperature and presentation
- Assist in the final preparation, assembly or garnish of dishes
- Greet and acknowledge every Guest with a friendly smile
- Deliver food in timely manner while providing friendly and attentive service
- Announce each menu item as you’re serving the Guest
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Support other tasks as needed (ex: clearing dishes, stocking, garnish prep, etc.)
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Guacamigo (Tableside Cart Attendant)
Responsibilities
- Clean and stock cart to ensure an efficient service
- Greet and acknowledge every Guest with a friendly smile
- Prepare and serve Guacamole table side in accordance with recipe specifications
- Respond promptly to Guest requests in a polite and professional fashion
- Maintain up-to-date knowledge of menu items
- Be aware of allergy information on menu items
- Process order tickets for tableside sales and present to server
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Barista
Responsibilities
- Greet and acknowledge every Guest with a friendly smile
- Guide Guests through drink selections demonstrating thorough knowledge of all products and suggest items that might appeal to them
- Prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffees or teas in accordance with recipes
- Deliver drinks and food in a timely manner while providing friendly and attentive service
- Respond promptly to Guest requests in a polite and professional fashion
- Process payments including credit card and cash transactions using the POS system
- Balance cash register at the start and close of each shift
- Arrange pastries, products, equipment and any self-service areas into attractive and functional displays to company pars
- Ensure cleanliness of display cases, equipment, floors and countertops at all times
- Monitor inventory and restock regularly to remain prepared for high volume periods
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
- Must be well schooled in the use of grinders, espresso machines, and other tools necessary to make coffee and espresso drinks
- Ability to multi-task, as a Barista you will be preparing more than one drink at a time while also fulfilling food orders and running a cash register, so multitasking is key to this position.
Skills:
- Able to lift 30-50 lbs.
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $16.85 – $16.85
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Busser
Responsibilities
- Responsible for setting and resetting dining tables
- Responsible for overall cleanliness of the dining room before, during and after service
- Keep service stations stocked and prepared to ensure an efficient service
- Deliver water and bread in a timely manner
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Remove dishes, glassware and silverware from tables after each course
- Carry dirty dishes from service station to dish room and return with clean stock
- Polish silverware
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Host/Hostess
Responsibilities
- Make sure all menus are wiped down, free of spots or stains and complete
- Make sure entry and doors are clean, free of debris and inviting
- Check with Manager to assure there are no large parties or private parties you need to know about
- Review seating chart and organize reservations (planning is everything when running an effective host stand)
- Ensure dining room is set to restaurant standards
- Check with the kitchen and service staff to ensure they are ready to accept Guests
- Answer phones and assist callers with reservations and any other requested information.
- Greet and acknowledge every Guest with a friendly smile, escort them to their table and present menus
- Communicate with servers when Guests have been seated in their station
- Make sure server is aware they have been sat
- Manage restaurant waiting list to accurately set Guest expectations while maintain an even flow across server stations
- Say good-bye to all Guests. Check to make sure everything was wonderful. If there was any kind of problem quickly get a Manager
- The host or hostess is the first impression the Guest receives when they come to our restaurant, and they are also the last. We want it to be a memorable impression.
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Open Table knowledge an advantage
- Able to lift 15-30 lbs.
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bartender
Responsibilities
- Greet Guests and present beverage and food menus
- Provide drink and food recommendations and answer all related inquiries
- Check identification to verify Guests are of legal drinking age
- Take orders from serving staff and directly from Guests
- Prepare and serve alcoholic and non-alcoholic drinks in accordance with recipes
- Deliver drinks and food in timely manner while providing friendly and attentive service
- Cut fruit and garnishes for drinks in accordance with recipes
- Stock bar and ensure cleanliness behind the bar and lounge area at all times
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit problems related to Guests’ excessive drinking by following established procedures
- Prepare Guest checks and process payments using the POS system
- Balance cash register at the start and close of each shift
- Arrange glasses and bar equipment into attractive and functional displays
- Monitor inventory
- Order and restock bar inventory
- Switch out kegs when needed
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 2+ years
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Expeditor/Food Runner
Responsibilities
- Ensure an efficient flow of orders coming from the kitchen
- Read tickets and ensure orders are being prepared with the correct priority
- Check dishes before delivery for accuracy, temperature and presentation
- Assist in the final preparation, assembly or garnish of dishes
- Greet and acknowledge every Guest with a friendly smile
- Deliver food in timely manner while providing friendly and attentive service
- Announce each menu item as you’re serving the Guest
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Support other tasks as needed (ex: clearing dishes, stocking, garnish prep, etc.)
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Executive Chef
Position Summary
The Executive Chef is a high-level managerial position. This position requires considerable training and experience within the restaurant culinary management field. Being an Executive Chef requires the ability to use independent judgment on a regular basis regarding operational and personnel issues. The Executive Chef and GM work together professionally as a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality food and great service while maintaining budgeted financial guidelines.
The Executive Chef is responsible for managing and operating the restaurant kitchen, known as the Heart of the House (HOH). This position is a “hands-on, multi-tasking” position, which requires working on the line during high volume and holiday periods as well as when training and developing employees. This position is responsible for food and labor costs within budgeted guidelines, in addition to following outlined administrative policies relating to Heart of the House operations. On a daily basis, the Executive Chef’s focus is 75% operations and 25% administrative duties. The Executive Chef is responsible for ensuring the delivery of high food quality, a trained Heart of the House Team and maintaining cost controls. Extensive operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards.
Job Responsibilities
- Creative menu design supporting the concept
- Special event and holiday menus
- The ability to use local and seasonal items
- Creating items that meet our budgeted cost goals
- Update and cost menu items on a quarterly basis
- Keep pace with consumer trends/demands
- Complete 2-3 menu changes per year on average
Profit & Loss Control Based on Established Budgets
- Budgeting
- Cost controls
- Food cost % and kitchen labor %
- Accurate tracking of all purchased items
- Review and code invoices
- Establish and maintain proper inventory levels
- Update food inventory costing on monthly basis
- Order product to cover flow of business without excessive purchasing
- Maintain system for accurate inventory counting
- Provide accurate and updated inventories to General Manager at period’s end
- Utilize company established policies, procedures and forms
Food Handling
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- The facility is maintained to the highest level of cleanliness
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
Payroll
- Follow company established procedures for tracking and processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain payroll expenses within budgeted guidelines
- Maintain accurate and up to date employee files
- Maintain proper staffing levels at all times to avoid or reduce overtime expenses
- Make hiring recommendations for HOH positions to unit General Manager
Safety
- Maintain a safety first culture in the Heart of House
- Document Guests and Employee Injury and Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes, chemical hazard communication)
- Responsible for overall cleanliness of the kitchen
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to G.M.
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for Sous Chefs and hourly HOH team
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH
Communication
- Conduct weekly Chef Team meetings
- Keep both HOH and FOH updated on recipe and food preparation changes
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
- Participate in weekly management team meetings
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Culinary degree, AA or BA degree a plus
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe Certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you are able to stand, walk, lift, twist and bend for up to 10 hours a day and have the ability to lift up to 50 lbs.
Pay Type:
Salary
Pay: $80,000.00 – $90,000.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Pay Type:
Hourly
Pay: $22.00 – $26.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Shift(s):
- AM/PM Shift
- Full-Time
Pay Type:
Hourly
Pay: $23.00 – $27.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Banquet Server
Responsibilities:
- Setup event space, buffets, food and beverage stations as set by the event BEO and company standards
- Assist with food and table preparations for the event including linens, place settings, polished silverware, glassware, etc.
- Greet and assist Guests upon arrival providing assistance with seating and beverage service
- Replenish buffets and food stations efficiently and in a timely manner
- Have knowledge of the plated dinners and adequately present to Guests with synchronized service
- Provide exceptional service, check-in regularly and respond promptly to Guests by anticipating needs such as refilling drinks, clearing plates, etc.
- Communicate with banquet supervisor as well as other servers and event organizers
- Clean up venue after event ends and assist with inventory, food storage and other closeout tasks
- Comply with sanitation regulations and safety standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $30.00 – $34.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile and introduce yourself
- Offer beverage, wine and cocktail recommendations
- Check identification to verify Guests are of legal drinking age
- Maintain up-to-date knowledge of all menu items and daily specials
- Be aware of allergy information on menu items
- Make food and beverage recommendations and answer all related inquiries
- Take beverage and food orders and enter orders in the POS system
- Communicate regularly with Guests and anticipate needs (refill drinks, clear plates, etc.)
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Keep service stations stocked and prepared to ensure an efficient service
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- Full-Time
Experience Level: 3+ years
Pay Type:
Hourly
Pay: $16.50 – $16.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Host/Hostess
Responsibilities
- Make sure all menus are wiped down, free of spots or stains and complete
- Make sure entry and doors are clean, free of debris and inviting
- Check with Manager to assure there are no large parties or private parties you need to know about
- Review seating chart and organize reservations (planning is everything when running an effective host stand)
- Ensure dining room is set to restaurant standards
- Check with the kitchen and service staff to ensure they are ready to accept Guests
- Answer phones and assist callers with reservations and any other requested information.
- Greet and acknowledge every Guest with a friendly smile, escort them to their table and present menus
- Communicate with servers when Guests have been seated in their station
- Make sure server is aware they have been sat
- Manage restaurant waiting list to accurately set Guest expectations while maintain an even flow across server stations
- Say good-bye to all Guests. Check to make sure everything was wonderful. If there was any kind of problem quickly get a Manager
- The host or hostess is the first impression the Guest receives when they come to our restaurant, and they are also the last. We want it to be a memorable impression.
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Open Table knowledge an advantage
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- Part-Time
- Full-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $16.50 – $17.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
General Manager
The General Manager is a high-level managerial position. This position requires considerable training and experience within the restaurant and hospitality management field. The General Manager will create a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
The General Manager is responsible for managing and operating the restaurant. This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The General Manager is responsible for ensuring the delivery of high food quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Extensive operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards.
Job Responsibilities
Creativity
- Creative menu design supporting the concept
- Create special event and holiday menus
- The ability to use local and seasonal items
- Creating items that meet our budgeted cost goals
- Update and cost menu items on a quarterly basis
- Keep pace with consumer trends/demands
- Complete 2-3 menu changes per year on average
- Creative thinking with regards to staff and culture development
Profit & Loss Control Based on Established Budgets
- Understand and complete accounting needs and processes daily
- Budgeting
- Cost controls
- Food cost % and labor %
- Accurate tracking of all purchased items
- Review and code invoices
- Establish and maintain proper inventory levels
- Update food and beverage inventory costing on monthly basis
- Order product to cover flow of business without excessive purchasing
- Maintain system for accurate inventory counting
- Provide accurate and updated inventories at period’s end
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Human Resources
- Recruit, on-board and train all Team Members
- Maintain employee files
- Maintain benefit enrollments with plan administrators
- Conduct coaching, counseling and on-going staff training emphasizing knowledge and excitement about our hospitality, menus and culture
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain payroll expenses within budgeted guidelines
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for HOH positions to Executive Chef
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Manage preventative maintenance service contracts
- Responsible for making repair and improvement recommendations
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
Communication
- Conduct weekly Management Team meetings
- Conduct quarterly all Team Member meetings
- Keep both HOH and FOH employees updated on recipe and food preparation changes
- Keep both HOH and FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Pay Type:
Salary
Pay: $75,000.00 – $85,000.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile and introduce yourself
- Offer beverage, wine and cocktail recommendations
- Check identification to verify Guests are of legal drinking age
- Maintain up-to-date knowledge of all menu items and daily specials
- Be aware of allergy information on menu items
- Make food and beverage recommendations and answer all related inquiries
- Take beverage and food orders and enter orders in the POS system
- Communicate regularly with Guests and anticipate needs (refill drinks, clear plates, etc.)
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Keep service stations stocked and prepared to ensure an efficient service
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
- Part-Time
- Full-Time
Experience Level: 2+ years
Pay Type:
Hourly
Pay: $16.00 – $16.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Dishwasher
Responsibilities
- Clean and stock dish area to ensure an efficient service
- Primary duties include rinsing, cleaning and sanitizing of all flatware, plates, glassware, pots, pans and storage containers
- Set up station including dishwasher and three compartment sinks and maintain their cleanliness throughout shift
- Safely use chemical cleaning products
- Sweep and mop dish room and kitchen floors
- Take out trash, recycling and cardboard boxes throughout shift
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to work a flexible schedule
- Weekends, holidays and evenings required
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.50 – $19.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Line Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Must be dependable and timely
- Weekends, holidays and evenings required
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $19.00 – $21.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Prep Cook
Responsibilities
- Clean and stock prep area to ensure an efficient service
- Receive deliveries and store product
- Prepare ingredients for dishes offered on the menu according to recipe specifications and within normal production times
- Wash, chop, grate and slice vegetables to go in various dishes
- Cut and slice meats to the appropriate portion size
- Undertake basic cooking duties such as reducing sauces and parboiling food as assigned
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Label, stock and organize all ingredients on shelves
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Must be dependable and timely
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Toast POS knowledge an advantage
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.00 – $20.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Sous Chef
Position Summary
The Sous Chef reports directly to the Executive Chef. This individual must be familiar with the kitchen’s operations so they can fill in for the Executive Chef when needed and assist in resolving any problems that may arise on the job. A Sous Chef must possess the ability to quickly and authoritatively delegate job tasks to the Heart of the House staff. They must also be able to draw upon their experience to cover roles when needed and to effectively coach the HOH staff.
The Sous Chef is responsible for planning and directing food preparation in the kitchen. This will involve supervising the entire HOH staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice. The Sous Chef may also need to effectively discipline underperforming staff members, as well as provide incentives for staff members to go above and beyond the expectations of the Chef Team.
The Sous Chef may also be responsible for menu development, ordering, inventory, processing invoices, scheduling and human resource issues. A large portion of a sous chef’s duties are technical and they are very involved in daily production.
Job Responsibilities
- Stations are set up on time with quantities reflecting projected volume
- Prep is directed by the Chef on duty to assure maximum productivity and to avoid waste
- Breaks are taken at set times assigned by the Chef on duty to avoid penalties and to maximize productivity
- Employees notify Executive Chef or Sous Chef when they leave the line for break, bathroom, or any other circumstances
Daily Station/Line Checks – Prior to each meal period
- Sanitizer in all stations
- Check rotation of product
- Smell, look and taste all food items
- Consistency in prepared items (sauce, salsas, mixes, etc.)
- Verify portion size (spot check with scale)
- Quantity is determined by the daily PMIX
- Confirm stations are set and ready for service per PMIX
Food Handling
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
Safety
- Maintain a safety-first culture in the Heart of House
- Document Guests and Employee Injury & Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes and chemical hazard communication)
- Responsible for overall cleanliness of the kitchen
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to Executive Chef
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for hourly HOH Team
- Document staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
Communication
- Provide information necessary for employees to perform their job consistently and efficiently
- Daily Specials – explain portions, cooking methods, and presentation
- Ensure items are prepared for each station to reflect forecasted sales
- Feedback on daily service outlining execution and speed of service
- Evaluate HOH employees’ technique and pass along to the Executive Chef
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Culinary degree, AA or BA degree a plus
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe Certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires the ability to stand, walk, lift, twist and bend for up to 10 hours a day and lift 50 lbs.
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Serve Safe Certification required
- Toast POS knowledge an advantage
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Full-Time
Experience Level: 2+ years
Pay Type:
Hourly
Pay: $22.00 – $24.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Line Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Full-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $16.50 – $21.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Dishwasher
Responsibilities
- Clean and stock dish area to ensure an efficient service
- Primary duties include rinsing, cleaning and sanitizing of all flatware, plates, glassware, pots, pans and storage containers
- Set up station including dishwasher and three compartment sinks and maintain their cleanliness throughout shift
- Safely use chemical cleaning products
- Sweep and mop dish room and kitchen floors
- Take out trash, recycling and cardboard boxes throughout shift
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.00 – $16.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Sous Chef
Position Summary
The Sous Chef reports directly to the Executive Chef. This individual must be familiar with the kitchen’s operations so they can fill in for the Executive Chef when needed and assist in resolving any problems that may arise on the job. A Sous Chef must possess the ability to quickly and authoritatively delegate job tasks to the Heart of the House staff. They must also be able to draw upon their experience to cover roles when needed and to effectively coach the HOH staff.
The Sous Chef is responsible for planning and directing food preparation in the kitchen. This will involve supervising the entire HOH staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice. The Sous Chef may also need to effectively discipline underperforming staff members, as well as provide incentives for staff members to go above and beyond the expectations of the Chef Team.
The Sous Chef may also be responsible for menu development, ordering, inventory, processing invoices, scheduling and human resource issues. A large portion of a sous chef’s duties are technical and they are very involved in daily production.
Job Responsibilities
- Stations are set up on time with quantities reflecting projected volume
- Prep is directed by the Chef on duty to assure maximum productivity and to avoid waste
- Breaks are taken at set times assigned by the Chef on duty to avoid penalties and to maximize productivity
- Employees notify Executive Chef or Sous Chef when they leave the line for break, bathroom, or any other circumstances
Daily Station/Line Checks – Prior to each meal period
- Sanitizer in all stations
- Check rotation of product
- Smell, look and taste all food items
- Consistency in prepared items (sauce, salsas, mixes, etc.)
- Verify portion size (spot check with scale)
- Quantity is determined by the daily PMIX
- Confirm stations are set and ready for service per PMIX
Food Handling
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
Safety
- Maintain a safety-first culture in the Heart of House
- Document Guests and Employee Injury & Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes and chemical hazard communication)
- Responsible for overall cleanliness of the kitchen
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to Executive Chef
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for hourly HOH Team
- Document staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
Communication
- Provide information necessary for employees to perform their job consistently and efficiently
- Daily Specials – explain portions, cooking methods, and presentation
- Ensure items are prepared for each station to reflect forecasted sales
- Feedback on daily service outlining execution and speed of service
- Evaluate HOH employees’ technique and pass along to the Executive Chef
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Culinary degree, AA or BA degree a plus
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe Certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires the ability to stand, walk, lift, twist and bend for up to 10 hours a day and lift 50 lbs.
Pay Type:
Hourly
Pay: $23.00 – $27.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bartender
Responsibilities
- Greet Guests and present beverage and food menus
- Provide drink and food recommendations and answer all related inquiries
- Check identification to verify Guests are of legal drinking age
- Take orders from serving staff and directly from Guests
- Prepare and serve alcoholic and non-alcoholic drinks in accordance with recipes
- Deliver drinks and food in timely manner while providing friendly and attentive service
- Cut fruit and garnishes for drinks in accordance with recipes
- Stock bar and ensure cleanliness behind the bar and lounge area at all times
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit problems related to Guests’ excessive drinking by following established procedures
- Prepare Guest checks and process payments using the POS system
- Balance cash register at the start and close of each shift
- Arrange glasses and bar equipment into attractive and functional displays
- Monitor inventory
- Order and restock bar inventory
- Switch out kegs when needed
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
Skills:
- Numeracy and cash handling skills
- Toast POS knowledge an advantage
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Busser
Responsibilities
- Responsible for setting and resetting dining tables
- Responsible for overall cleanliness of the dining room before, during and after service
- Keep service stations stocked and prepared to ensure an efficient service
- Deliver water and bread in a timely manner
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Remove dishes, glassware and silverware from tables after each course
- Carry dirty dishes from service station to dish room and return with clean stock
- Polish silverware
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Host/Hostess
Responsibilities
- Make sure all menus are wiped down, free of spots or stains and complete
- Make sure entry and doors are clean, free of debris and inviting
- Check with Manager to assure there are no large parties or private parties you need to know about
- Review seating chart and organize reservations (planning is everything when running an effective host stand)
- Ensure dining room is set to restaurant standards
- Check with the kitchen and service staff to ensure they are ready to accept Guests
- Answer phones and assist callers with reservations and any other requested information.
- Greet and acknowledge every Guest with a friendly smile, escort them to their table and present menus
- Communicate with servers when Guests have been seated in their station
- Make sure server is aware they have been sat
- Manage restaurant waiting list to accurately set Guest expectations while maintain an even flow across server stations
- Say good-bye to all Guests. Check to make sure everything was wonderful. If there was any kind of problem quickly get a Manager
- The host or hostess is the first impression the Guest receives when they come to our restaurant, and they are also the last. We want it to be a memorable impression.
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile and introduce yourself
- Offer beverage, wine and cocktail recommendations
- Check identification to verify Guests are of legal drinking age
- Maintain up-to-date knowledge of all menu items and daily specials
- Be aware of allergy information on menu items
- Make food and beverage recommendations and answer all related inquiries
- Take beverage and food orders and enter orders in the POS system
- Communicate regularly with Guests and anticipate needs (refill drinks, clear plates, etc.)
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Keep service stations stocked and prepared to ensure an efficient service
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Working knowledge of spirits, beer and wine including brand names and garnishes
Skills:
- Toast POS knowledge an advantage
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
- Able to climb stairs while carrying 15-30 lbs.
Shift(s):
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $16.85 – $16.85
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bar Back
Responsibilities
- Stock ice for all drink wells
- Stock glassware
- Stock juice, liquor, beer and wine
- Cut and stock fruit and garnishes for drinks
- Change out kegs
- Wipe down bar tops, counters and tables
- Collect dirty glassware and dishes
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Toast POS knowledge an advantage
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
- Able to climb stairs while carrying 15-30 lbs.
Shift(s):
- PM Shift
- Part-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $16.85 – $16.85
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Server
Responsibilities
- Greet and acknowledge every Guest with a friendly smile and introduce yourself
- Offer beverage, wine and cocktail recommendations
- Check identification to verify Guests are of legal drinking age
- Maintain up-to-date knowledge of all menu items and daily specials
- Be aware of allergy information on menu items
- Make food and beverage recommendations and answer all related inquiries
- Take beverage and food orders and enter orders in the POS system
- Communicate regularly with Guests and anticipate needs (refill drinks, clear plates, etc.)
- Respond promptly to Guest requests in a polite and professional fashion
- Process Guest payments including credit card, cash and gift card transactions
- Maintain a cash bank, if required
- Keep service stations stocked and prepared to ensure an efficient service
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to project a friendly and helpful attitude
- Must be dependable and timely
- Minimum age requirement of 21 years
Skills:
- Toast POS knowledge an advantage
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Pay Type:
Hourly
Pay: $16.85 – $16.85
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Busser
Responsibilities
- Responsible for setting and resetting dining tables
- Responsible for overall cleanliness of the dining room before, during and after service
- Keep service stations stocked and prepared to ensure an efficient service
- Deliver water and bread in a timely manner
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Remove dishes, glassware and silverware from tables after each course
- Carry dirty dishes from service station to dish room and return with clean stock
- Polish silverware
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
- Able to climb stairs while carrying 15-30 lbs.
Pay Type:
Hourly
Pay: $16.85 – $16.85
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Shift(s):
- AM/PM Shift
- Full-Time
Pay Type:
Hourly
Pay: $25.00 – $30.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Expeditor/Food Runner
Responsibilities
- Ensure an efficient flow of orders coming from the kitchen
- Read tickets and ensure orders are being prepared with the correct priority
- Check dishes before delivery for accuracy, temperature and presentation
- Assist in the final preparation, assembly or garnish of dishes
- Greet and acknowledge every Guest with a friendly smile
- Deliver food in timely manner while providing friendly and attentive service
- Announce each menu item as you’re serving the Guest
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Support other tasks as needed (ex: clearing dishes, stocking, garnish prep, etc.)
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- PM Shift
- Part-Time
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $17.00 – $17.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Executive Chef
Position Summary
The Executive Chef is a high-level managerial position. This position requires considerable training and experience within the restaurant culinary management field. Being an Executive Chef requires the ability to use independent judgment on a regular basis regarding operational and personnel issues. The Executive Chef and GM work together professionally as a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality food and great service while maintaining budgeted financial guidelines.
The Executive Chef is responsible for managing and operating the restaurant kitchen, known as the Heart of the House (HOH). This position is a “hands-on, multi-tasking” position, which requires working on the line during high volume and holiday periods as well as when training and developing employees. This position is responsible for food and labor costs within budgeted guidelines, in addition to following outlined administrative policies relating to Heart of the House operations. On a daily basis, the Executive Chef’s focus is 75% operations and 25% administrative duties. The Executive Chef is responsible for ensuring the delivery of high food quality, a trained Heart of the House Team and maintaining cost controls. Extensive operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards.
Job Responsibilities
- Creative menu design supporting the concept
- Special event and holiday menus
- The ability to use local and seasonal items
- Creating items that meet our budgeted cost goals
- Update and cost menu items on a quarterly basis
- Keep pace with consumer trends/demands
- Complete 2-3 menu changes per year on average
Profit & Loss Control Based on Established Budgets
- Budgeting
- Cost controls
- Food cost % and kitchen labor %
- Accurate tracking of all purchased items
- Review and code invoices
- Establish and maintain proper inventory levels
- Update food inventory costing on monthly basis
- Order product to cover flow of business without excessive purchasing
- Maintain system for accurate inventory counting
- Provide accurate and updated inventories to General Manager at period’s end
- Utilize company established policies, procedures and forms
Food Handling
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- The facility is maintained to the highest level of cleanliness
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
Payroll
- Follow company established procedures for tracking and processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain payroll expenses within budgeted guidelines
- Maintain accurate and up to date employee files
- Maintain proper staffing levels at all times to avoid or reduce overtime expenses
- Make hiring recommendations for HOH positions to unit General Manager
Safety
- Maintain a safety first culture in the Heart of House
- Document Guests and Employee Injury and Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes, chemical hazard communication)
- Responsible for overall cleanliness of the kitchen
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to G.M.
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for Sous Chefs and hourly HOH team
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH
Communication
- Conduct weekly Chef Team meetings
- Keep both HOH and FOH updated on recipe and food preparation changes
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
- Participate in weekly management team meetings
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Culinary degree, AA or BA degree a plus
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe Certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you are able to stand, walk, lift, twist and bend for up to 10 hours a day and have the ability to lift up to 50 lbs.
Shift(s):
- AM/PM Shift
- Full-Time
Pay Type:
Salary
Pay: $66,560.00 – $75,000.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Shift(s):
- PM Shift
- AM/PM Shift
- Full-Time
Pay Type:
Hourly
Pay: $23.00 – $26.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Broiler Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
Experience Level: 3+ years
Pay Type:
Hourly
Pay: $19.00 – $23.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
General Manager
The General Manager is a high-level managerial position. This position requires considerable training and experience within the restaurant and hospitality management field. The General Manager will create a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
The General Manager is responsible for managing and operating the restaurant. This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The General Manager is responsible for ensuring the delivery of high food quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Extensive operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards.
Job Responsibilities
Creativity
- Creative menu design supporting the concept
- Create special event and holiday menus
- The ability to use local and seasonal items
- Creating items that meet our budgeted cost goals
- Update and cost menu items on a quarterly basis
- Keep pace with consumer trends/demands
- Complete 2-3 menu changes per year on average
- Creative thinking with regards to staff and culture development
Profit & Loss Control Based on Established Budgets
- Understand and complete accounting needs and processes daily
- Budgeting
- Cost controls
- Food cost % and labor %
- Accurate tracking of all purchased items
- Review and code invoices
- Establish and maintain proper inventory levels
- Update food and beverage inventory costing on monthly basis
- Order product to cover flow of business without excessive purchasing
- Maintain system for accurate inventory counting
- Provide accurate and updated inventories at period’s end
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Human Resources
- Recruit, on-board and train all Team Members
- Maintain employee files
- Maintain benefit enrollments with plan administrators
- Conduct coaching, counseling and on-going staff training emphasizing knowledge and excitement about our hospitality, menus and culture
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain payroll expenses within budgeted guidelines
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for HOH positions to Executive Chef
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Manage preventative maintenance service contracts
- Responsible for making repair and improvement recommendations
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
Communication
- Conduct weekly Management Team meetings
- Conduct quarterly all Team Member meetings
- Keep both HOH and FOH employees updated on recipe and food preparation changes
- Keep both HOH and FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Shift(s):
- PM Shift
- Full-Time
Pay Type:
Salary
Pay: $68,000.00 – $78,000.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Social Media Coordinator
Position Summary
Cohn Restaurant Group is looking for a Full-Time Social Media Coordinator who will share the vision set forth by the CRG Marketing Team by coordinating social media content and engaging with our online communities. The ideal candidate is passionate about the constantly evolving social media landscape and the hospitality industry.
Job Responsibilities
- Coordinate weekly social media posts with creative content, captions, and appropriate hashtags.
- Assist in social media photoshoots including developing shot list, behind the scenes content and coordinating logistics.
- Manage social asset library.
- Research, recommend, and assist with coordinating influencer partnerships.
- Attending events and producing live social media content.
- Maintain unified brand voice across different social media channels.
- Collaborate with marketing team to create a social media calendar.
- Monitor social media channels for industry trends.
- Interact with users and respond to social media messages, inquiries, and comments.
- Review analytics and create reports on key metrics.
Experience/Qualifications
- Minimum of 1-year
- relevant social media or digital marketing experience in the Hospitality Industry.
- Expertise in multiple social media platforms Instagram, TikTok, Facebook & Hootsuite.
- Ability to create compelling content: reels, images & videos.
- Exceptional written/verbal communication skills.
- Experience with video content creation (specifically food) is a plus, but not required.
- BS Degree in Marketing preferred, but not required.
- Positive, team-oriented attitude.
**This is a full time, in-house position. Freelancers, marketing agencies & remote workers need not apply.
Please include your Instagram handle on your resume.
Shift(s):
- Full-Time
Pay Type:
Hourly
Pay: $25.00 – $27.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
General Manager
The General Manager is a high-level managerial position. This position requires considerable training and experience within the restaurant and hospitality management field. The General Manager will create a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
The General Manager is responsible for managing and operating the restaurant. This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The General Manager is responsible for ensuring the delivery of high food quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Extensive operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards.
Job Responsibilities
Creativity
- Creative menu design supporting the concept
- Create special event and holiday menus
- The ability to use local and seasonal items
- Creating items that meet our budgeted cost goals
- Update and cost menu items on a quarterly basis
- Keep pace with consumer trends/demands
- Complete 2-3 menu changes per year on average
- Creative thinking with regards to staff and culture development
Profit & Loss Control Based on Established Budgets
- Understand and complete accounting needs and processes daily
- Budgeting
- Cost controls
- Food cost % and labor %
- Accurate tracking of all purchased items
- Review and code invoices
- Establish and maintain proper inventory levels
- Update food and beverage inventory costing on monthly basis
- Order product to cover flow of business without excessive purchasing
- Maintain system for accurate inventory counting
- Provide accurate and updated inventories at period’s end
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Human Resources
- Recruit, on-board and train all Team Members
- Maintain employee files
- Maintain benefit enrollments with plan administrators
- Conduct coaching, counseling and on-going staff training emphasizing knowledge and excitement about our hospitality, menus and culture
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain payroll expenses within budgeted guidelines
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for HOH positions to Executive Chef
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Manage preventative maintenance service contracts
- Responsible for making repair and improvement recommendations
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
Communication
- Conduct weekly Management Team meetings
- Conduct quarterly all Team Member meetings
- Keep both HOH and FOH employees updated on recipe and food preparation changes
- Keep both HOH and FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Pay Type:
Salary
Pay: $70,000.00 – $90,000.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Banquet Chef
Position Summary
The Banquet Chef reports directly to the Executive Chef. A Banquet Chef must possess the ability to quickly and authoritatively delegate job tasks to the Heart of the House staff. They must also be able to draw upon their experience to cover roles when needed and to effectively coach the HOH staff.
The Banquet Chef is responsible for planning and directing food preparation in the kitchen for banquets. This will involve supervising some HOH staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice.
The Banquet Chef may also be responsible for menu development, ordering, inventory, processing invoices, and scheduling alongside the Sous Chef and Executive Chef. A large portion of a Banquet Chef’s duties are technical, and they are very involved in daily production.
Job Responsibilities
Productivity
- Responsible for planning and overseeing the preparation of meals for banquets and events
- Working with sales team and potential clients on menu selections
- Event prep is directed by the Banquet Chef to assure maximum productivity and to avoid waste
- Stations are set up on time with quantities reflecting projected events volume
Daily Station/Line Checks
- Sanitizer in all stations
- Check rotation of product
- Smell, look and taste all food items
- Consistency in prepared items (sauce, salsas, mixes, etc.)
- Verify portion size (spot check with scale)
- Quantity is determined by the daily PMIX
- Confirm stations are set and ready for service per PMIX
Food Handling
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
Safety
- Maintain a safety-first culture in the Heart of House
- Document Guests and Employee Injury and Illness incidents
- Worker’s compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes and chemical hazard communication)
- Responsible for overall cleanliness of the kitchen
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to Executive Chef
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Document staff work performance including coaching and counseling
Communication
- Provide information necessary for employees to perform their job consistently and efficiently
- Banquets menus- explain portions, cooking methods, and presentation
- Ensure items are prepared for each station to execute events
- Feedback on daily service outlining execution and speed of service
- Evaluate HOH employees’ technique and pass along to the Executive Chef
Necessary Knowledge, Skills and Abilities
- Minimum 3-years Banquet Chef, high volume restaurant experience
- High school diploma or equivalent
- Culinary degree, AA or BA degree a plus
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back-office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires the ability to stand, walk, lift, twist and bend for up to 10 hours a day and lift 50 lbs.
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
Shift(s):
- AM/PM Shift
- Full-Time
Experience Level: 3+ years
Pay Type:
Hourly
Pay: $24.00 – $27.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Bar Back
Responsibilities
- Stock ice for all drink wells
- Stock glassware
- Stock juice, liquor, beer and wine
- Cut and stock fruit and garnishes for drinks
- Change out kegs
- Wipe down bar tops, counters and tables
- Collect dirty glassware and dishes
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Minimum age requirement of 21 years
- Education or equivalent experience in mixology an advantage
- Working knowledge of bar equipment
- Working knowledge of spirits, beer and wine including brand names and garnishes
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
- Able to climb stairs while carrying 15-30 lbs.
Shift(s):
- PM Shift
- AM/PM Shift
- Part-Time
- Full-Time
Experience Level: Entry Level – little to no experience
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Busser
Responsibilities
- Responsible for setting and resetting dining tables
- Responsible for overall cleanliness of the dining room before, during and after service
- Keep service stations stocked and prepared to ensure an efficient service
- Deliver water and bread in a timely manner
- Respond promptly to Guest requests in a polite and professional fashion
- Promptly communicate with server of any other Guests’ requests
- Remove dishes, glassware and silverware from tables after each course
- Carry dirty dishes from service station to dish room and return with clean stock
- Polish silverware
- Empty trash cans
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- PM Shift
Experience Level: Entry Level – little to no experience
Pay Type:
Hourly
Pay: $16.50 – $16.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Prep Cook
Responsibilities
- Clean and stock prep area to ensure an efficient service
- Receive deliveries and store product
- Prepare ingredients for dishes offered on the menu according to recipe specifications and within normal production times
- Wash, chop, grate and slice vegetables to go in various dishes
- Cut and slice meats to the appropriate portion size
- Undertake basic cooking duties such as reducing sauces and parboiling food as assigned
- Maintain high standard and consistency of quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Label, stock and organize all ingredients on shelves
- Handle, store and rotate all food products to maintain freshness
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
- Part-Time
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $18.50 – $18.50
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Line Cook
Responsibilities
- Clean and stock line to ensure an efficient service
- Prepare all food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion and presentation specifications as set by the restaurant
- Follow proper plate presentation and garnish set up for all dishes
- Maintain high standard and consistency of food quality and presentation
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Handle, store and rotate all food products to maintain freshness
- Prepare prep lists
- Track and report food waste
- Stock inventory
- Knife skills and ability to operate kitchen equipment required
- Maintain clean and orderly service areas and complete side work duties
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- Weekends, holidays and evenings required
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
Skills:
- Able to lift 15-30 lbs.
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM/PM Shift
Experience Level: 6 months – 1 year
Pay Type:
Hourly
Pay: $18.00 – $20.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
General Manager
The General Manager is a high-level managerial position. This position requires considerable training and experience within the restaurant and hospitality management field. The General Manager will create a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
The General Manager is responsible for managing and operating the restaurant. This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The General Manager is responsible for ensuring the delivery of high food quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Extensive operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards.
Job Responsibilities
Creativity
- Creative menu design supporting the concept
- Create special event and holiday menus
- The ability to use local and seasonal items
- Creating items that meet our budgeted cost goals
- Update and cost menu items on a quarterly basis
- Keep pace with consumer trends/demands
- Complete 2-3 menu changes per year on average
- Creative thinking with regards to staff and culture development
Profit & Loss Control Based on Established Budgets
- Understand and complete accounting needs and processes daily
- Budgeting
- Cost controls
- Food cost % and labor %
- Accurate tracking of all purchased items
- Review and code invoices
- Establish and maintain proper inventory levels
- Update food and beverage inventory costing on monthly basis
- Order product to cover flow of business without excessive purchasing
- Maintain system for accurate inventory counting
- Provide accurate and updated inventories at period’s end
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Human Resources
- Recruit, on-board and train all Team Members
- Maintain employee files
- Maintain benefit enrollments with plan administrators
- Conduct coaching, counseling and on-going staff training emphasizing knowledge and excitement about our hospitality, menus and culture
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain payroll expenses within budgeted guidelines
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for HOH positions to Executive Chef
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Manage preventative maintenance service contracts
- Responsible for making repair and improvement recommendations
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
Communication
- Conduct weekly Management Team meetings
- Conduct quarterly all Team Member meetings
- Keep both HOH and FOH employees updated on recipe and food preparation changes
- Keep both HOH and FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Shift(s):
- Full-Time
Pay Type:
Salary
Pay: $80,000.00 – $90,000.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Barista
Responsibilities
- Greet and acknowledge every Guest with a friendly smile
- Guide Guests through drink selections demonstrating thorough knowledge of all products and suggest items that might appeal to them
- Prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffees or teas in accordance with recipes
- Deliver drinks and food in a timely manner while providing friendly and attentive service
- Respond promptly to Guest requests in a polite and professional fashion
- Process payments including credit card and cash transactions using the POS system
- Balance cash register at the start and close of each shift
- Arrange pastries, products, equipment and any self-service areas into attractive and functional displays to company pars
- Ensure cleanliness of display cases, equipment, floors and countertops at all times
- Monitor inventory and restock regularly to remain prepared for high volume periods
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures
Qualifications:
- Able to work in a high energy and fast paced work environment
- Able to perform quality work efficiently with minimal supervision
- Requires a good sense of prioritization and organizational skills
- Able to multi-task while maintaining a sense of urgency
- Accuracy and high attention to detail
- Able to project a friendly and helpful attitude
- Able to work as part of a Team
- Demonstrate honesty and integrity
- Must be dependable and timely
- Able to work a flexible schedule
- High standard of personal appearance and hygiene
- Possess a clear understanding of weights and measures
- Possess knowledge of safe food-handling, sanitary kitchen conditions and proper hand washing techniques
- Must be well schooled in the use of grinders, espresso machines, and other tools necessary to make coffee and espresso drinks
- Ability to multi-task, as a Barista you will be preparing more than one drink at a time while also fulfilling food orders and running a cash register, so multitasking is key to this position.
Skills:
- Toast POS knowledge an advantage
- Able to lift 30-50 lbs.
- Able to stand, walk, lift, twist and bend for up to 8 hours a day
Shift(s):
- AM Shift
- Full-Time
Experience Level: 1 – 2 years
Pay Type:
Hourly
Pay: $17.25 – $17.25
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Sous Chef
Position Summary
The Sous Chef reports directly to the Executive Chef. This individual must be familiar with the kitchen’s operations so they can fill in for the Executive Chef when needed and assist in resolving any problems that may arise on the job. A Sous Chef must possess the ability to quickly and authoritatively delegate job tasks to the Heart of the House staff. They must also be able to draw upon their experience to cover roles when needed and to effectively coach the HOH staff.
The Sous Chef is responsible for planning and directing food preparation in the kitchen. This will involve supervising the entire HOH staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice. The Sous Chef may also need to effectively discipline underperforming staff members, as well as provide incentives for staff members to go above and beyond the expectations of the Chef Team.
The Sous Chef may also be responsible for menu development, ordering, inventory, processing invoices, scheduling and human resource issues. A large portion of a sous chef’s duties are technical and they are very involved in daily production.
Job Responsibilities
- Stations are set up on time with quantities reflecting projected volume
- Prep is directed by the Chef on duty to assure maximum productivity and to avoid waste
- Breaks are taken at set times assigned by the Chef on duty to avoid penalties and to maximize productivity
- Employees notify Executive Chef or Sous Chef when they leave the line for break, bathroom, or any other circumstances
Daily Station/Line Checks – Prior to each meal period
- Sanitizer in all stations
- Check rotation of product
- Smell, look and taste all food items
- Consistency in prepared items (sauce, salsas, mixes, etc.)
- Verify portion size (spot check with scale)
- Quantity is determined by the daily PMIX
- Confirm stations are set and ready for service per PMIX
Food Handling
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
Safety
- Maintain a safety-first culture in the Heart of House
- Document Guests and Employee Injury & Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes and chemical hazard communication)
- Responsible for overall cleanliness of the kitchen
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to Executive Chef
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for hourly HOH Team
- Document staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH and FOH
Communication
- Provide information necessary for employees to perform their job consistently and efficiently
- Daily Specials – explain portions, cooking methods, and presentation
- Ensure items are prepared for each station to reflect forecasted sales
- Feedback on daily service outlining execution and speed of service
- Evaluate HOH employees’ technique and pass along to the Executive Chef
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Culinary degree, AA or BA degree a plus
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe Certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires the ability to stand, walk, lift, twist and bend for up to 10 hours a day and lift 50 lbs.
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Full-Time
Pay Type:
Hourly
Pay: $28.00 – $32.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Executive Chef
Position Summary
The Executive Chef is a high-level managerial position. This position requires considerable training and experience within the restaurant culinary management field. Being an Executive Chef requires the ability to use independent judgment on a regular basis regarding operational and personnel issues. The Executive Chef and GM work together professionally as a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality food and great service while maintaining budgeted financial guidelines.
The Executive Chef is responsible for managing and operating the restaurant kitchen, known as the Heart of the House (HOH). This position is a “hands-on, multi-tasking” position, which requires working on the line during high volume and holiday periods as well as when training and developing employees. This position is responsible for food and labor costs within budgeted guidelines, in addition to following outlined administrative policies relating to Heart of the House operations. On a daily basis, the Executive Chef’s focus is 75% operations and 25% administrative duties. The Executive Chef is responsible for ensuring the delivery of high food quality, a trained Heart of the House Team and maintaining cost controls. Extensive operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards.
Job Responsibilities
- Creative menu design supporting the concept
- Special event and holiday menus
- The ability to use local and seasonal items
- Creating items that meet our budgeted cost goals
- Update and cost menu items on a quarterly basis
- Keep pace with consumer trends/demands
- Complete 2-3 menu changes per year on average
Profit & Loss Control Based on Established Budgets
- Budgeting
- Cost controls
- Food cost % and kitchen labor %
- Accurate tracking of all purchased items
- Review and code invoices
- Establish and maintain proper inventory levels
- Update food inventory costing on monthly basis
- Order product to cover flow of business without excessive purchasing
- Maintain system for accurate inventory counting
- Provide accurate and updated inventories to General Manager at period’s end
- Utilize company established policies, procedures and forms
Food Handling
- Follow all food safety guidelines to ensure all food products are safe for consumption
- Adherence to all State, Federal, and local health department regulations
- Consistently monitor time and temperature of all food products
- The facility is maintained to the highest level of cleanliness
- Ensure all food specifications and recipes are followed
- Keep specification book updated and in good condition
Payroll
- Follow company established procedures for tracking and processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain payroll expenses within budgeted guidelines
- Maintain accurate and up to date employee files
- Maintain proper staffing levels at all times to avoid or reduce overtime expenses
- Make hiring recommendations for HOH positions to unit General Manager
Safety
- Maintain a safety first culture in the Heart of House
- Document Guests and Employee Injury and Illness incidents
- Workers compensation reporting
- Adhere to all safety guidelines (cut gloves, non-slip shoes, chemical hazard communication)
- Responsible for overall cleanliness of the kitchen
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to G.M.
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Provide timely and detailed performance evaluations for Sous Chefs and hourly HOH team
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions in HOH
Communication
- Conduct weekly Chef Team meetings
- Keep both HOH and FOH updated on recipe and food preparation changes
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
- Participate in weekly management team meetings
Necessary Knowledge, Skills and Abilities
- Minimum 3-years full service, high volume restaurant experience
- High school diploma or equivalent
- Culinary degree, AA or BA degree a plus
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe Certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you are able to stand, walk, lift, twist and bend for up to 10 hours a day and have the ability to lift up to 50 lbs.
Shift(s):
- AM Shift
- PM Shift
- AM/PM Shift
- Full-Time
Pay Type:
Salary
Pay: $80,000.00 – $95,000.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.
Restaurant Manager
The Restaurant Manager reports directly to the General Manager. This position requires previous training and experience within the restaurant and hospitality management field. As a Manager, you will assist the General Manager in creating a united team to bring the concept forward and support the policies and procedures of CRG to deliver quality product and great service while maintaining budgeted financial guidelines.
This position is a “hands-on, multi-tasking” position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The Manager is responsible for ensuring the delivery of high food and beverage quality, a trained FOH Team, maintaining cost controls all while creating an exceptional dining experience for Guests of CRG. Operational knowledge is necessary within this position and daily duties incorporate actively controlling the restaurant’s profits, sales and customer service in accordance with company standards and direction from the General Manager.
Job Responsibilities
Productivity
- Make sure the restaurant is set up on time with staff levels reflecting projected volume
- Greet staff as they arrive and assist in preparing the restaurant to receive Guests
- Greet Guests as they arrive and be on the floor during service hours to ensure an efficient service
- Respond promptly to Guest requests in a polite and professional fashion
- Attempt to limit and resolve all problems related to Guests’ service
- Attempt to limit and resolve all staff related issues
- Assist with Guest checks and processing payments using the POS system during service
- Manage meal and rest breaks to avoid penalties and to maximize productivity
Administrative/HR
- Complete administrative tasks as assigned by the General Manager
- Complete HR responsibilities including employee onboarding, training, schedules, payroll, reviews and reports as assigned by the General Manager
- Understand and complete accounting needs and processes daily
- Establish and maintain proper inventory levels
- Order supplies to cover flow of business without excessive purchasing
- Utilize company established policies, procedures and forms
- Focus on conservation throughout the property, save water and energy when possible
- Think Green – recycle and reuse where appropriate to control waste
Payroll
- Follow company established procedures for tracking & processing labor dollars on daily, weekly and monthly basis
- Adherence to Federal & State wage and labor regulations
- Maintain proper staffing levels always to avoid or reduce overtime expenses
- Make hiring recommendations for FOH positions to the General Manager
Safety
- Create a safety-first culture in the Restaurant
- Use the Injury Illness Prevention Program to maintain a safety-first culture
- Document Guests and Employee Injury and Illness incidents per company policies
- Workers compensation reporting and management of claims
- Maintain in-depth knowledge of nutrition, common allergies, dietary restrictions and food terminology
- Responsible for overall cleanliness of the restaurant
- Adhere to all restaurant safety guidelines
Facility Repair & Maintenance
- Responsible for making repair and improvement recommendations to the General Manager
- Provide safe working environment for employees by maintaining facility and equipment in their optimal working condition
Staff Training & Development
- Provide proper and detailed training for hourly personnel based on company established criteria
- Follow the Managers Policy & Procedure Manual (MPPM) for all established rules and guidelines
- Documenting staff work performance including coaching and counseling
- Provide ongoing training for all positions as assigned
Communication
- Mentor and challenge employees to focus on development and growth
- Encourage all Front of House employees by promoting a high level of knowledge and efficiency
- Keep FOH employees updated on recipe and food preparation changes
- Keep FOH employees updated on food safety and allergy guidelines
- Utilize communication tools (Memos, Manager’s log, Bulletin Board, Intranet, etc.) to keep staff informed of any changes in company policies or procedures
Necessary Knowledge, Skills and Abilities
- Minimum 1-2 years’ full service, high volume restaurant experience
- High school diploma or equivalent
- Professional and proficient verbal and written communication skills
- Knowledge of Microsoft Word and Excel applications, knowledge of back office POS operating systems and general accounting practices
- ServSafe certification
Physical Demands
While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Because the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Pay Type:
Hourly
Pay: $22.00 – $25.00
The job description doesn’t imply an employment contract, nor is it intended to include a comprehensive listing of daily activities, duties or responsibilities required of the Employee for this job. Other tasks may be assigned based on business needs and the department supervisor’s request.